CAS 203 midterm

Layers of Identity: Personal

Perceptions about yourself you communicate with others example of Student athlete

Layers of Identity: Relational

characteristics of the self that are related to relationships with other people

Layers of Identity: Communal

How peoples identities embodied in a group

Layers of identity enactment

Qualities you reveal in verbal and nonverbal style of communication

Jahari Window

open, blind, hidden, unknown

fundamental attribution error

the tendency for observers, when analyzing others' behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition

actor-observer bias

the tendency to blame our actions on the situation and blame the actions of others on their personalities

Sapier-Whorf Hypothesis

The social world we "see" is influenced by the words we have to describe it.

linguistic relativity

the hypothesis that one's language determines the nature of one's thought

Totalizing

taking one characteristic of a group or person and making that the "totality" or sum total of what that person or group is

refication

viewing an abstract, immaterial concept as if it were a concrete thing

emotion

temporary feelings that arise in particular situations

moods

lasting feelings that range from good- bad

valence

pleasant → unpleasant

arousal

• High arousal → very excited, angry, nervous, enthusiastic, or energized.

• Low arousal → calm, relaxed, bored, tired, or emotionally unactivated.

discrite/ basic emotions

common universal feelings happy sad

blended emotions

basic emotions create there ie jealousy → anger, love, admiration, sadness

social emotions- affectionate

showing feelings of love passion joy when with person

melancholic

lonely, not fulfilling relationships

appraisal therios of emotion

says that emotions happen because we evaluate (appraise) a situation and decide what it means to us.

Super simple: Something happens → we interpret it → we feel an emotion.

primary appraisal

The first evaluation you make about a situation to decide whether it is important to you and if it is good, bad, or irrelevant.

Super simple:“Does this situation matter to me?”

secondary appraisal

The second evaluation where you decide what you can do about the situation and whether you have the resources to handle it.

Super simple:“What can I do about it?”

self perception

awareness of how we feel

physiological

heart rate increase, shaking hands

action tendencies

behaviors that emotions compel us to do

content messages

the actual meaning of your words

relational messages

the way we ask based on the person mom vs co worker

Fidelity

Clarity of a message influenced by

noise

Appropriateness

Social norms relevant to the

situation and produce messages

appropriate to the context

Effectiveness

Being able to achieve

communicative goals

Satisfaction

Creating satisfying interactions by

using perspective-taking,

responsiveness, and positivity

Ethics

Making their own values and

assumptions clear to others while

respecting others’ values and

assumptions

Efficiency

Producing outcomes with

reasonable amount of effort

Identity

The image of a person that is embodied in

communication

Cultural Institutions

groups ie religion, ethnicity etc

satndpoints

perspectives- shared social or economic status

speech communites

shared similarities to create communication ex swifities

boundary markers

Messages that signal that an action is

inappropriate or off-limits within a cultural

group by ignoring, defining as obscene,

or gossiping

myths

Sacred stories in which the characters

and their actions embody core cultural

themes

interpenatration

The process where people’s lives and communication become increasingly connected as a relationship develops.

You start as classmates → become friends → start sharing personal stuff → hang out often → become really close.

ethnocentrism

The tendency to see one’s own

cultural beliefs as more correct, moral,

and appropriate than other cultures

marginalization

The tendency to treat less dominant

groups of people in a society as

inferior or unimportant

attending

noticing cues from partner

organizing

mapping out situation

interpreting

attaching menaing

remembering

recalling info

evaluating

judge how believe the message is

Discriminatory

Listening

Listening to distinguish between different words,

sounds, and meanings.

Appreciative

Listening

Listening to derive pleasure and enjoyment.

Comprehensive

Listening

Listening to receive and remember new

information.

Evaluative

Listening

Listening to judge the accuracy, honesty, and

completeness of a message.

Active-empathic

Listening

Listening to comfort and help others

listening styles analytical

filtering info thro results and facts

lsitening styles conceptual

filtering thro an intrest in concepts and posiblities

connective

filter thro intrests in other ppl or groups

refelctive

filter thro own interests and purposes

non verbal comm

it shows meaning through likeness, not through arbitrary

symbols like words

Proxemics

use of space

Chronemics

use of time

back channel

mhm nodd

language is

abstract, arbitrary, realted to culture, consequential,

Denotative Meaning

The literal, public, or conventional definition of a word

Connotative Meaning

The implicit emotional or evaluative interpretation of a word

emotional intelligence

perceiving emotions, understanding, managing and using