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When does a data-safety alert appear?
When duplicate orders are being entered
What can happen when accessing a patient with the same or similar last name as your own?
It triggers a red flag to the Privacy Office
What happens to charts with the same or similar staff name?
They will be audited
What should you do if possible when there is a same/similar-name alert?
Ask another Unit Clerk to process the orders
What should you do if another Unit Clerk cannot process the orders?
Let the PCC know you are accessing the chart and that there is no relationship
What should you do if the patient is your relative?
Excuse yourself from accessing or processing the patient's chart