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Rosenberg’s tripartite model of attitude structure
affective (feelings and emotions), behavioral (past and future activity), cognitive (thoughts and beliefs)
self perception theory
sometimes people dont know how they feel until they reflect on their own behavior (typically occurs when the attitude is weak or ambiguous or there’s no other explanation for it)
implicit attitude
involuntary, uncontrolable
explicit attitude
attitudes we consciously endorse and can easily report
implicit association test (IAT)
attempts to measure the association between two or more concepts in a person’s mind
LaPiere’s (1934) study on attitude and behavior
overt racism was common in the 1930s, LaPiere traveled around the US with a Chinese couple, virually all hotels gave them a room. When LaPiere surveyed the hotel owners, the majority (90%) said they would not give a room to a Chinese couple
When do attitudes predict behavior
attitude measures that are well-constructed predict behavior. use multiple questions that assess specific attitudes
cognitive dissonance
discomfort when two cognitions (beliefs, attitudes) conflict, or when people are inconsistent with their self-concept
how to resolve cognitive dissonance
changing your behavior so that its no longer in conflict with your cognitions; changing a condition so that it no longer causes cognitive dissonance; thinking about new, consistent cognitions that make you feel better
self affirmation and cognitive dissonance
when we experience cognitive dissonance, we are experiencing a threat to our belief that we’re a good person who makes good choices. self affirmation theory describes an alternate method for people to reduce their cognitive dissonance. they don’t need to change their cognitions or behavior they need to find a way to affirm that they are a good person
self evaluation matienence theory and cognitive dissonance
addresses dissonance in close relationships. we experience dissonance when someone close to us outperforms us in an area that is central to our self esteem.
post decisional regret
dissonance after making a difficult decision. you chose the best option but also potentially rejected a good option which can produce dissonance.
spreading of alternatives
Participants were asked to make a difficult choice between two options. Before they choose, they rate the desirability of both options; then they choose, which causes post-decisional regret; they rate their options again. The chosen option is viewed as more favorable. The rejected option is viewed as less favorable
effort justification
dissonance after working extremely hard to accomplish something. You experience dissonance because you may be working hard for something that isn’t worth that level of effort. Solution: increase the perceived desirability of whatever your working toward
Aronson & Mills (1959) experiment on effort justification
Cover story: study about psychology of sex
IV: women were asked to join a discussion group, but had to pass the screening
Embarrassing (severe) initiation: read obscene sexual words out loud
Mild initiation: read neutral sex-related words (such as virgin)
DV: how much the women liked the discussion group after joining
Results: women who had the severe initiation experienced cognitive dissonance and needed to justify their effort
They did so by choosing to believe that this was a very good group to join
Insufficient justification
dissonance with no good excuse
Festinger & Carlsmith (1959) peg turning experiment
Subjects were asked to do an extremely boring task for about an hour
Afterwards, they were asked to tell the next subject that the task was really fun
This lie should have induced cognitive dissonance
IV: how much pts were paid to lie
Control condition: didn’t mislead and didn’t get paid
Low justification: misled confederate and paid $1
High justification: misled confederate and paid $20
DV: ratings of how much pts enjoyed the experiment
Results: High justification group: reported not enjoying the experiment, could blame their lie on being paid, they were honest about how boring the experiment was. Low justification group ($1): reported enjoying the experiment, had no excuse for their lie and experienced dissonance, changed their rating so that their lie was no longer a lie
Yale attitude change approach
describes the conditions under which people are most likely to change their attitudes in response to a persuasive message
Who said what to whom?
Who: the source of the communication
Speakers appear to be more persuasive if they are attractive, certain (confident), and credible
What: the nature of the communication
Messages are deemed more persuasive if they are high quality, explicit conclusion, vivid (memorable, interesting, and detailed information)
Whom: the nature of the audience
People are more persuaded if they are
Need for cognition: enjoyment of thinking
People high in NfC are more persuaded by high-quality informative messages
Matching mood: happy people are more likely to be persuaded by optimistic messages
Age: younger people are more persuadable than older people
sleeper effect
a persuasive message from a noncredible source that is initially discounted become less discounted over time
Identifiable victim effect
the tendency to be more moved by the vivid plight of a single individual than by a more abstract number of people
Fear appeals
fear increases vividness of a message, the goal is to scare people into changing their attitudes toward a behavior. Too much fear prevents persuasion, but fear can work when there is a moderate amount of fear
Automatic mimicry
we often imitate behaviors of others without realizing it (unconscious, automatic mimicry) Why? Desire to socialize, mood enhancement, relationship building
Conformity
changes in perceptions, opinions, or behaviors in ways that are consistent with group norms
Norms
explicit or implicit rules of conduct in a given context
informational social influence
conforming because you believe what others are doing is right,
Making the wrong choice could lead to negative outcomes
Motive: seeking information
People conform in ambiguous situations, when there’s an expert, and when there’s a crisis
normative social influence
conforming without believing in the correctness of others’ behaviors or perceptions
The need to be accepted by our peers or other social groups, even unimportant groups
Making the wrong choice could lead to painful social rejection
Motive: seeking acceptance
Sherif (1937) autokinetic effect study
In a completely dark room with no frame of reference, a stationary point of light will appear to “move” due to involuntary eye movement
Alone, participants give widely varying estimates of the light’s movement
What happens if you complete the task in a group?
Participants hear other’s estimates
Estimates start being similar
Can this be manipulated?
Participant responses will start matching those of a confederate
The influence stays even if the confederate leaves the study
Asch (1955) line judging study
6-8 participants took part in each session
Line length judging task
Target line presented
Presented 3 comparisons
“Which line was similar in length to the target?”
Each participant make the judgment in front of the others for each of 18 trials
Only one person was a true participant
On 12 trials, confederates uniformly made incorrect responses (out of 18 trials)
In research using this paradigm, 50%-80% of participants yield at least once
Minority influence
the cases where a minority of group members influence the behavior or beliefs of the majority
Small groups in the minority don’t have normative influence
However they can have informational social influence that persuades people
If minority members are not seen as acting out of self-interest, they are believed to have a reason for diverging from the majority opinion
Just like with larger groups, a small group with a consistent, unified, unwavering postion can have social influence
If other people join the group, the minority group’s influence will increase even more
reactance
when informational or normative influence is low
We behave the opposite of what the influencer wants us to do
We value feeling like were in control of our behavior
Commonly referred to as “reverse psychology”
Obedience
when behavior influenced due to the direct commands of an authority figure
Milgram (1963) obedience study
“Learning experiment” on punishment and memory
“Teacher” is participant
“Student” is a confederate, must memorize word pairs the teacher provides
“Student” mistakes must be punished with shocks that escalate in strength
Experimenter supervises
Student was correct only 25% of the time
Student kept expressing increasing agony
If the teacher wanted to stop, the experimenter ordered that the participant continue
Over 60% of participants shocked the student at the maximum voltage
Compliance
form of social influence in which one or more persons accepts direct requests from one or more others
Consistency technique
people who commit to a position are more willing to comply with requests that are consistent with that position
Foot-in-the-door technique
make a small request, and then ask for something larger
Establishing a consistent pattern of behavior
Low-ball technique
get a person to commit to a purchase, then raise the cost
People are uncomfortable going back on their commitments
Descriptive norm
behavior exhibited by most people in a given context
People are more likely to comply if they feel similar others are also doing so
Why? Heuristic for good choice and informational social influence
Injunctive norm
how a person is supposed to behave in an injunctive context
People are more likely to comply if they believe that they are expected to do
Why? Heuristic for social acceptance and normative social influence
Reciprocity norm
doing a favor for someone who may then feel required to do a favor for you in return
Door-in-the-face technique
if you make a concession in a previous request, people are more likely to comply to a follow-up
Step 1: make a large request
Step 2: make a smaller request
Looks better by comparison
Done the person a favor
Pluralistic ignorance
individuals privately reject a group norm, belief, or behavior, yet publicly conform to it because they mistakenly assume that everyone else accepts it.