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Human behavior
The actions, thoughts, feelings, and responses of individuals as they interact with and are shaped by biological, psychological, and social factors Person-in-environment :: Social work principle that a person's behavior can only be understood in the context of the environments (family, community, culture, society) they live in and interact with
Social environment
The social structures, settings, and conditions (family, groups, organizations, communities, culture, institutions) within which people live and interact
Natural environment
The physical world: land, air, water, climate, and living things that affect human life
Ecological perspective
Views people and their environments as interdependent; focuses on transactions, adaptation, coping, interface, and interdependence between person and environment
Key concepts of the ecological perspective
Social environment, transactions, interface, adaptation, coping, interdependence, natural environment
Coping
Efforts a person makes to manage the demands, stress, or challenges of their environment
Adaptation
The process of adjusting and changing to fit with the environment (and changing the environment to meet needs
Interdependence
People and systems rely on and affect one another; a change in one part affects the others
Transactions
Reciprocal exchanges of energy, information, or resources between a person and their environment
Systems theory
Looks at the different parts of a whole and how they work together
Ecosystems theory / ecological perspective
Systems theory = different parts of the whole. Ecosystems/ecological perspective = distinguishes and separates the person and environment, focusing on their interactions
Boundary
Borders or margins that separate one entity from another. Ex: parent and children
Subsystem
A secondary or subordinate system that is a component of a larger system. Ex: parental and sibling subsystems within the family system
Homeostasis
A system's tendency to maintain a relatively stable, constant state of balance; if disturbed, it readjusts to regain stability (maintaining the status quo)
Role
Culturally established social behavior and conduct expected of a person in a designated interpersonal relationship; each person in a system assumes a role
Relationship
A reciprocal, dynamic, interpersonal connection characterized by patterns of emotional exchange, communication, and behavioral interaction. Ex: social worker-client professional relationship
Input
Energy, information, or communication flow received from other systems. Ex: a parent hears from the school principal that their child is doing poorly in PE
Output
The result of a process; a system's response after receiving and processing input that affects other systems. Ex: 150 hours of individual counseling from a substance abuse service
Outcomes
Specified variables measured for the purpose of evaluation. Ex: decreased substance use, enhanced family communication
Feedback
A special form of input in which a system receives information about its own performance
Negative feedback
Information about problematic functioning that can be improved. Ex: telling a social work intern they're filling out a form incorrectly
Positive feedback
Information about what a system is doing correctly to maintain itself and thrive
Interface
The point at which two systems come in contact or communicate (systems interface)
Ecosystem interface
Trying to find the root of the issue
Differentiation
A system's tendency to move from a simpler to a more complex existence. Ex: a family's life grows more complex as it gathers new experiences; an agency develops more detailed policies
Entropy
system's tendency to progress toward disorganization, depletion, and death. Ex: people age and die; older agencies are replaced
Negative entropy
A system's process toward growth and development. Ex: individuals develop physically, intellectually, and emotionally; agencies add programs and clientele
Micro level
Social work practice with individuals and families
Mezzo level
Social work practice with groups, organizations, and communities
Macro level
Social work practice at the large-scale level: policy, society, and systems change
Bronfenbrenner's ecological systems model
Describes development as shaped by nested environmental systems: microsystem, mesosystem, exosystem, macrosystem, and chronosystem
Microsystem
The immediate environment with direct contact with the person (family, school, peers, neighborhood)
Mesosystem
onnections and interactions between microsystems. Ex: parent-teacher relationship
Exosystem
Settings that affect the person indirectly; the person isn't directly involved. Ex: a parent's workplace, local government
Macrosystem
The broader culture: values, beliefs, laws, customs, and social norms
Chronosystem
The dimension of time: life transitions and historical events across a person's life. Ex: divorce, a move, a pandemic
Chronosystem vs. exosystem
Chronosystem = time and change over a lifespan. Exosystem = indirect settings the person doesn't participate in directly
Human diversity
The range of differences among people, including age, race, ethnicity, culture, gender, sexual orientation, ability, class, religion, and more
Mary Richmond
Founder of social casework; wrote Social Diagnosis (1917); emphasized the person-in-environment and a scientific approach; helped through "friendly visiting" and relationships rather than simple handouts
Richmond's view of charity
Helping is more than giving material relief; it means understanding the person's whole situation and building a relationship to help them become self-sufficient
Id
The part of personality that is present at birth; driven by instincts and the pleasure principle; wants immediate gratification
Ego
The rational, decision-making part of personality; operates on the reality principle; mediates between the id and superego
Superego
The moral part of personality; the conscience; internalized rules and values of parents and society
Sigmund Freud
Founder of psychoanalysis; focused on the unconscious, personality structure (id, ego, superego), and psychosexual stages of development
Melanie Klein
sychoanalyst focused on early infancy, the child's inner fantasy world, and object relations; used play as a way to understand and treat children
Freud's psychosexual stages (in order)
Oral, anal, phallic, latency, genital
Oral stage
irth to about 1 year; pleasure centers on the mouth (sucking, feeding)
Anal stage
About 1 to 3 years; focus on bowel/bladder control (toilet training)
Phallic stage
About 3 to 6 years; focus on the genitals; Oedipus/Electra complex occurs
Latency stage
About 6 years to puberty; sexual urges are dormant; focus on school, friends, skills
Genital stage
Puberty onward; mature sexual interests re-emerge; focus on relationships
Oedipus complex
In the phallic stage, a boy's unconscious desire for his mother and rivalry with his father (with fear of punishment)
Electra complex
In the phallic stage, a girl's unconscious desire for her father and rivalry with her mother
Piaget's 4 stages of cognitive development
Sensorimotor, preoperational, concrete operational, formal operational
Sensorimotor stage
Birth to about 2 years; learns through senses and actions; develops object permanence
Preoperational stage
About 2 to 7 years; symbolic thought, language, and pretend play; egocentric thinking
Concrete operational stage
About 7 to 11 years; logical thinking about concrete objects; understands conservation
Formal operational stage
About 12 years and up; abstract and hypothetical thinking, logical reasoning
Object permanence
Understanding that objects continue to exist even when they can't be seen (develops in the sensorimotor stage)
Egocentrism
Difficulty seeing things from another person's viewpoint (preoperational stage)
Conservation
Understanding that quantity stays the same even when appearance changes (concrete operational stage)
Attachment
A strong, lasting emotional bond between an infant and caregiver
John Bowlby
Founder of attachment theory; believed infants are biologically programmed to form bonds with caregivers for survival, and early attachment shapes later relationships
Bowlby's stage 1
Pre-attachment :: Birth to about 6 weeks; infants signal (cry, smile) to anyone and don't yet prefer a particular caregiver
Bowlby's stage 2:
Attachment-in-the-making :: About 6 weeks to 6-8 months; infants begin to recognize and prefer familiar caregivers
Bowlby's stage 3:
Clear-cut attachment :: About 6-8 months to 18 months-2 years; strong attachment to a primary caregiver; separation anxiety appears
Bowlby's stage 4:
Reciprocal relationships :: About 18 months-2 years and older; toddlers understand the caregiver's coming and going and the relationship becomes more two-way
Mary Ainsworth
Developed the Strange Situation procedure to study infant attachment styles
Secure attachment
Infant uses the caregiver as a safe base, is upset at separation, and is easily comforted on return. Later in life: healthy, trusting relationships and comfort with intimacy
Insecure-avoidant attachment
Infant shows little distress at separation and avoids the caregiver on return. Later in life: discomfort with closeness and emotional distance
Insecure-ambivalent (resistant) attachment
Infant is very distressed at separation and is hard to soothe on return. Later in life: clinginess, anxiety, and fear of abandonment
Disorganized attachment
Infant shows confused, inconsistent, or fearful behavior toward the caregiver (often linked to abuse or trauma). Later in life: difficulty regulating emotions and unstable relationships
Strange Situation
Ainsworth's lab procedure in which an infant is separated from and reunited with a caregiver to observe attachment behavior
Factors that negatively impact brain development
Neglect, abuse, toxic stress, poor nutrition, prenatal exposure to alcohol or drugs, and lack of stimulation
Factors that support brain development
Responsive caregiving, secure attachment, good nutrition, play and stimulation, and safe, stable environments
Stage 1: Trust vs. Mistrus
Age: Infancy (Birth to 18 months)
Conflict: Developing a sense of security and trust through reliable caregiving, or falling into mistrust and fear.
Virtue: Hope
Stage 2: Autonomy vs. Shame and Doubt
Age: Early Childhood / Toddlerhood (18 months to 3 years)
Conflict: Gaining independence and self-control, or experiencing overcontrol that leads to shame and doubt.
Virtue: Will [1, 2, 3]
Stage 3: Initiative vs. Guilt
Age: Preschool (3 to 5 years)
Conflict: Asserting control and initiating activities, or feeling restricted and developing guilt.
Virtue: Purpose [1, 2, 3]
Stage 4: Industry vs. Inferiority
Age: School Age (6 to 11/12 years)
Conflict: Building competence and mastering social and academic skills, or feeling inadequate compared to peers.
Virtue: Competence (Confidence) [1, 2, 3, 4, 5]
Stage 5: Identity vs. Role Confusion
Age: Adolescence (12 to 18 years)
Conflict: Exploring personal values, beliefs, and social roles to form a unique identity, or experiencing confusion about direction.
Virtue: Fidelity
Stage 6: Intimacy vs. Isolation
Age: Young Adulthood (19 to 40 years)
Conflict: Forming deep, loving, and meaningful relationships, or retreating from connection into emotional isolation.
Virtue: Love
Stage 7: Generativity vs. Stagnation
Age: Middle Adulthood (40 to 65 years)
Conflict: Contributing to society, mentoring the next generation, and creating a lasting legacy, or feeling stuck and self-centered.
Virtue: Care
Stage 8: Integrity vs. Despair
Age: Late Adulthood (65 years to death)
Conflict: Reflecting back on life with a sense of fulfillment and wisdom, or looking back with regret and bitterness.
Virtue: Wisdom