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Attributions theory
explains how people decide whether someone’s behavior is due to their personality or situation
dispositional attribution
assuming that another's behavior is due to their personality, not their situation
Situational attribution
assuming an individual's actions are caused by their situation, not their personality
Explanatory style
one's way of explaining life events; can be optimistic or pessimistic
Optimistic explanatory style
hopeful and confident about the future
Pessimistic explanatory style
seeing the worst side of things; no hope
actor-observer bias
the tendency to blame our actions on the situation and blame the actions of others on their personalities
fundamental attribution error
the tendency to blame a person’s actions on more their personality, and less on their situation
self-serving bias
the tendency for people to take personal credit for success but blame failure on external factors
Internal locus of control
the belief that your actions & decisions directly influence the outcomes & events in your life
External locus of control
the belief that chance or outside forces beyond your personal control determine your fate
Mere exposure effect
the phenomenon that repeated exposure to a stimulus increases liking of them
self-fulfilling prophecy
an expectation that causes you to act in ways that make that expectation come true.
social comparison
evaluating one's abilities and opinions by comparing oneself with others
upward social comparison
comparing ourselves to people who are seen as better off; may motivate self improvement, & decrease self esteem
downward social comparison
comparing ourselves to people who are seen as worse off; can boost self-esteem, but may lead to complacency
relative deprivation
discontent felt when one compares themselves to others & feels like they are worse off
stereotype
a generalized belief about a group of people
prejudice
preconceived opinion that is not based on reason or actual experience
discrimination
unjustifiable negative behavior toward a group and its members
implicit attitudes
unconscious feelings or beliefs that can influence one’s behavior & perception
just-world phenomenon
belief that the world is fair & that people get what they deserve
Out-group Homogeneity bias
tendency to view members of an outgroup to be more alike than they really are
In-group bias
tendency to favor individuals within one’s own group over those from outside a group
Ethnocentrism
belief in the superiority of one's culture or ethnic group.
Belief perseverance
tendency to stick to one’s initial beliefs even after its been proven wrong
confirmation bias
the tendency to look for & interpret info that confirms one’s preexisting beliefs
cognitive dissonance
mental discomfort one feels when holding conflicting beliefs or acts against one; justification, changes in behavior
social norms
unwritten, shared rules that determine how one should act within a group
normative social influence
how individuals conform to the expectations of others in order to be liked for accepted
informational social influence
the influence to accept info from others as correct, often occurring in situations where the right action or belief if uncertain
Persuasion
influencing the beliefs & behaviors of others through communication
elaboration likelihood model
theory identifying two ways to persuade: a central route and a peripheral route
central route
method of persuasion involving deep engagement & careful analysis, leading to more durable attitude change
peripheral route
method of persuasion relying on superficial cues such as attractiveness or credibility of the speaker, leading to temporary attitude change
halo effect
tendency of an interviewer to allow positive characteristics of a client to influence the assessments of the client's behavior and statements
Foot-in-the Door
phenomenon the tendency for people who have first agreed to a small request to comply later with a larger request
door-in-the-face technique
persuasive technique involving making an unreasonably large request before making the small request we're hoping to have granted
conformity
Adjusting one's behavior or thinking to coincide with a group standard; result of real or imagined group pressure
obedience
changing one's behavior at the command of an authority figure
collectivism
giving priority to the goals of one's group/community over individual goals & desires
multiculturalism
valuing and respecting diverse cultural backgrounds, encouraging their coexistence within a society
group polarization
when a group adopts a more extreme opinion when discussing an idea
Groupthink
the mode of thinking that occurs when the desire for harmony in a decision making group overrides logical decision making
diffusion of responsibility
the tendency for individuals to feel less responsibility for taking action or helping when others are present, believing that others will intervene
Social loafing
the tendency for people in a group to exert less effort when working in a group than when working alone
deindividuation
a psychological state where people lose their self-awareness & sense of individuality in group settings, often leading to impulsive & deviant behavior
social facilitation
improved performance on simple or well-learned tasks in the presence of others, or worse on new or complex tasks
false consensus effect
the tendency to overestimate the extent to which others share our beliefs and behaviors
superordinate goals
shared goals that require cooperation among individuals or groups, overriding smaller or individual conflicts
social traps
situations in which individuals or groups pursue immediate rewards that later prove to have negative or catastrophic consequences for the larger community
industrial-organizational psychologists
the application of psychological concepts and methods to optimizing human behavior in workplaces
altruism
selfless regard for the welfare of others
prosocial behavior
positive, constructive, helpful behavior
social responsibility norm
an expectation that people should help others who need assistance, w/o wanting something in return
bystander effect
the phenomenon where a person is less likely to provide help when other people are present
Psychodynamic theory
Freudian theory that unconscious forces determine behavior Unconscious processes thoughts and feelings outside of our awareness
Ego-defense mechanism
unconscious strategies developed by the ego to protect itself from anxiety and perceived threats
Denial
ego defense mechanism by which people refuse to believe or even to perceive painful realities.
Displacement
ego defense mechanism where emotional impulses are redirected from the original source to a safer or more acceptable substitute target
Projection
ego defense mechanism by which people disguise their own threatening impulses by attributing them to others
Rationalization
defense mechanism where individuals justify and explain their behaviors or feelings in a seemingly rational manner to avoid confronting the true underlying reasons
Reaction formation
ego defense mechanism where individuals suppress unacceptable impulses by unconsciously displaying the opposite behavior or emotion
Regression
ego defense mechanism where an individual reverts to childlike behaviors when faced with stress or emotional conflict
Repression
defense mechanism where distressing thoughts & feelings are unconsciously blocked from entering conscious awareness
Sublimation
ego defense mechaNism where negative urges & impulses are channeled into socially acceptable or constructive activities
Projective tests
personality assessments that present ambiguous visual stimuli to the client and ask the client to respond with whatever comes to mind to reveal the preconscious & unconscious mind
preconscious mind
contains thoughts & feelings that are not currently in conscious awareness but can be easily accessed when needed
unconscious mind
processes and memories that are beyond conscious awareness & significantly influence thoughts & behaviors
humanistic psychology
perspective that emphasizes the study of the whole person & their uniqueness, focusing on self growth & unconditional positive regard for achieving potential
unconditional regard
Respecting and accepting an individual as they are
self-actualizing tendency
the human motive toward realizing our inner potential
social-cognitive theory
theory that emphasizes the influence of cognitive processes, behaviors, & context in understanding personality & human actions
reciprocal determinism
proposes that behavior, internal cognition, and environment influences each other interactively
self-concept
all our thoughts and feelings about ourselves; evaluation of their role in relation to others
self-efficacy
the belief in one's own sense of competence and effectiveness
self-esteem
how much you value, respect, and feel confident about yourself
Trait theories
suggests that personality is made up of traits that consistently influence how a person thinks & behaves
Big Five Theory
a trait theory that identifies five main characteristics of human personality: openness, conscientiousness, extraversion, agreeableness, neuroticism
Agreeableness
personality trait characterized by how trusting, good-natured, cooperative, and soft-hearted one is
Openness
personality trait that encompasses an individual's imagination, curiosity, and willingness to engage with new experiences
extraversion
personality trait characterized by high levels or sociability, energy, assertiveness, & strong preference for social interaction & stimulation
Conscientiousness
personality trait marked by organization, dependability, discipline, & goal oriented approach to life
Emotional stability (Neuroticism)
personality trait referring to having consistent emotional reactions, resilience, & the ability to remain calm & composed under stress
Personality inventories
standardized tools used to asses & measure individual personality traits & characteristics through self-report questionnaires
Factor analysis
a statistical procedure that identifies clusters of related items (called factors) on a test; used to identify different dimensions of performance that underlie a person's total score.
drive-reduction theory
a theory of motivation stating that motivation arises from imbalances in homeostasis, aiming to restore balance
homeostasis
the body’s effort to maintain stable internal conditions
arousal theory
a theory of motivation suggesting that people are motivated to maintain an optimal level of alertness to enhance performance & well-being
Yerkes-Dodson law
the principle that performance increases with arousal only up to a point, beyond which performance decreases
self-determination theory
a theory of motivation proposing that people are motivated by intrinsic motivations, or extrinsic motivations
intrinsic motivation
a desire to perform a behavior effectively for one’s own sake, driven by personal satisfaction or sense of accomplishment
incentive theory
a theory of motivation stating that behavior is directed by the desire for external rewards or incentives, which can include money, praise, or other tangible benefits
extrinsic motivation
a desire to perform a behavior due to external rewards or pressures, such as money, grades, or praise
instincts
the biologically determined and innate patterns of behavior that are triggered by specific stimuli, driving them to act in predictable ways
Lewin's Motivational Conflicts Theory
describes the psychological struggles individuals face when making decisions
approach-approach conflict
Conflict that results from having to choose between two desirable options
approach-avoidance conflict
conflict occurring when a person must choose or not choose an option that has both positive and negative aspects
avoidance-avoidance conflict
Conflict that results from having to choose between two undesirable options
sensation-seeking theory
proposes that one’s motivation is driven by the need for varied, novel, & intense experiences