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Cognitive psychology
the study of unobservable mental information and processes
Cognition
way in which information is processed and manipulated in remembering, thinking, and knowing
Thinking
The mental manipulation of representations of information we encounter in our environment
Schemas
Mental structures that organize prior knowledge and experiences to help us understand information and guide behavior.
Person schema
Ideas and expectations about a particular person or type of person.
Role schema
Expectations about how someone should behave based on their role.
Event schema
Expectations about how a familiar event usually happens, like eating at a restaurant.
Means-end analysis
compare your current state to the goal state (end state)
“What means do I have to make my current state more like my goal state?”
Working backwards
Starting with the goal and figuring out the steps needed to get there.
Using an analogy
Solving a problem by applying the solution to a similar problem.
Functional fixedness
Focusing on an object's usual use and failing to see other ways it could be used.
Decision making
evaluating alternatives and choosing among them
Maximize outcome
heuristics
rule of thumb (or informal guideline) used to reduce the amount of thinking. Not always rational process (costs/benefit analysis)
Availability heuristic
when we make a judgement or decision based on information that comes most easily to mind
If instances come readily to mind, we presume such events are common
Examples:
Tversky & Kahneman (1973)
More common: words that start with “r” or have “r” as the 3rd letter?
Uncommon events: Plane crashes, shark attacks, slot machine wins
Representativeness heuristic
determining an object, person, event belongs to a category (Judgement of likelihood) based on how similar it is that category
Compare to prototypes
- place in category if similar to what’s typical of that concept
Can lead to faulty reasoning if we fail to take other information into account (e.g., the base rate).
Base rate
how frequently an event occurs
Affective heuristic
predictions about future emotions may be inaccurate
Affective forecasting
predicting how one will feel in the future after some event or decision
Tend to correctly predict if we’ll feel positive or negative BUT…
impact bias
overestimate the intensity of future feelings
Durability bias
how long we’ll feel an emotion (duration)
Framing
how information is presented affects how that information is perceived and influences decisions.
90% success rate of a surgery VS. presented as 10% fatality rate
Ground beef: 75% lean VS. 25% fat
Paradox of choice
when too many options are available, especially when all of them are attractive, we experience conflict and indecision
jam study: Display with more jam samples: attracted more customers, but did not sell more product
Confirmation bias
tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence
E.g someone accepts an article that supports their views, but dismisses evidence that goes against the belief
People can have better memory for confirming evidence
General intelligence
one general factor underlies intelligence
Associated with positive life outcomes
fluid intelligence
the ability to process information, particularly in novel or complex circumstances
Eg. processing speed, reasoning abstractly, novel solution for a difficult problem, “working memory”
crystallized intelligence
the knowledge a person acquires through experience and the ability to use that knowledge
E.g. answers to trivia questions, vocabulary, “long-term memory”
Multiple intelligences
the idea that people have many different types of intelligences that are independent of each other
howard gardner’s theory
Analytical intelligence
“school smarts”, traditional academic problem solving
Creative intelligence
the ability to react adaptively to new situations and generate novel ideas
Practical intelligence
“street smarts”, skills at handling everyday tasks
Emotional intelligence (EI)
The ability to recognize, understand, and manage your own emotions and others’ emotions.
Convergent thinking
an ability to spot ways in which seemingly distinct ideas might be interconnected
Remote associations test:
Three words presented- find 4th that connects them
â—Źloser, throat, spot
â—Źhound, pressure, shot
Sore, blood
Divergent thinking
Coming up with many different, creative ideas or solutions.
“How many different uses can you think of for a brick?” (Guilford, 1979)
Stereotype threat
Anxiety about confirming a negative stereotype about your group, which can hurt performance.
Behavioral genetics
The study of how heredity and environment contribute to differences between people.