Leadership and management

MSAT Org & admin

What is the primary difference between a manager and a leader?

managers are task focused while leaders value both the task and people equally

How do leaders view work and workers?

leaders see work and workers as interdependent

What is polarity?

a set of opposites that cannot function well independently and are interdependent

What is the goal of managing polarity?

to gain benefits of both opposites while avoiding the limitations of each

Give an example of polarity

individual recognition and team recognition

According to Warren Bennis, what is the difference between leaders and managers?

Leaders do the tight thing; managers do the things right

Are leaders born or made?

leadership skills can be developed; leaders are not simply born with them.

Why do some technically skilled individuals fail as leaders?

technical skill alone does not guarantee leadership success

What areas should successful leaders be aware of?

their strengths and weaknesses, behavior patterns, and impact on others

How can leaders increase self-awareness?

through feedback from others

What is the first stage of competence continuum? `

unconscious incompetence

What are the 4 stages of the competence continuum?

unconscious incompetence

conscious incompetence

conscious competence

unconscious incompetence

why is recognizing weakness important?

it allows movement beyond unconscious incompetence

What happens if skills are not practiced and maintained?

progress through the stages of competence may stop

What are common characteristics of effective leaders?

trustworthiness

credibility

influence

innovation

vision

encouragement of others

focusing on “we” rather than “I”

What is level 1 of Maxwell’s leadership model

position: people follow because they have to

What is level 2 of Maxwell’s leadership model?

permission: people follow because they want to

What is level 3 of Maxwell’s leadership model?

production: people follow because of what you have done for the organization

What is level 5 of Maxwell’s leadership model?

personhood: people follow you because of who you are and what you represent

What is emotional intelligence?

being aware of what is happening in others and within a social group

What are 2 categories of emotional intelligence

personal competencies and social competencies

What are personal competencies?

how we manage ourselves

What are social competencies?

how we handle relationships

Name 4 emotional intelligence competencies

positive attitude

acceptable organizational behavior

interpersonal relationship skills

emotional integration

Does leadership rely more on emotional intelligence or technical skill?

emotional intelligence

What characteristics do emotionally intelligent leaders possess?

self-awareness

emotional management

social awareness

strong relationship skills

What is power?

the potential to influence others

What are the 5 bases of power?

legitimate

coercive

reward

expert

referent power

which 4 powers are considered positional power

legitimate

coercive

reward

expert power

What is referent power?

personal power based on charisma

What is counterpower?

The ability to influence the behavior of a superior

what is authority?

power granted to an individual or group that legitimizes decision-making on behalf of others

What is the 1st stage of competence continuum?

unconscious incompetence

In which stage does a person realize they do not know how to preform a skill?

Conscious incompetence

In which stage can a person preform a skill but must think about it?

conscious competence

in which stage can a person preform a skill automatically with little thought?

unconscious competence

What is necessary to move from unconscious incompetence to higher levels of competence?

recognizing weaknesses and seeking feedback

Effective leaders focus on “I” or “we”?

“We”

what quality allows leaders to gain the confidence of others?

trustworthiness

what leadership characteristic involves creating and communicating a future direction?

vision

What leadership characteristic involves motivating and supporting others?

encouragement

What leadership characteristic helps affect the actions of others?

influence

What leadership characteristic involved generating new ideas and solutions?

innovation

What are Maxwell’s 5 levels of leadership in order?

1. position

2. permission

3. production

4. people development

5. personhood

At which level of Maxwell’s 5 levels of leadership do they follow people because they want to?

position

At which level of Maxwell’s 5 levels of leadership do they follow you because they want to?

Permission

At which level of Maxwell’s 5 levels of leadership do people follow you because of what you have done for the organization?

production

At which level of Maxwell’s 5 levels of leadership do people follow you because of what you have done for them personally?

people development

What is the highest level of Maxwell’s leadership model?

personhood

At the personhood level, why do people follow a leader?

because of whom the leader is and what the leader represents