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warehouse management (definition)
process of coordinating the receipt, storage, handling, and movement of goods w/in and between facilities
warehouse management ensures…
right product, quantity, time, place
warehouse management represents the intersection of what?
inventory management, transport management, the physical hub of sc
Warehouse Goals (4)
maintain inventory accuracy
enable efficient flow
support customer service
minimize total logistic costs
Inbound logistics
moving materials/products in to warehouse from supplier/manufactures/ports
inbound activities
receiving, unloading, inspection, put-away, replenishment
outbound logistics
movement of goods out of warehouse to customers/ store/ distribution partners
outbound activities
picking, packing, staging, loading , shipping
warehouse management flow
supplier → dc (inbound)→ storage/pick/pack → store (outbound)
INbound is driven by what?
supply-driven
Outbound is driven by what?
demand driven
throughput
total volume of product moving through the facility over a given period
Warehouse Core Functions: Receiving
unload, check quantities and sku’s w/ order, inspect for damage/defect, barcodes/rfid labels
receiving goal
accuracy and speed
Warehouse Core function: Put-Away
move items to assigned location
fixed: same sku store in same spot- fast/ predictable
random: system-optimized, better space utilization
Warehouse Core Functions: Storage
balance accessibility and density
pallet racking, shelving, bulk floor storage
^based on density, size, weight
Storage trade offs
high storage density = lower access
high accessibility= lower storage efficiency
Warehouse Core Functions: Order Picking
starts outbound- once ordered
most labor intensive and costly warehouse function (55% of total labor)- collect skus to fulfill outbound orders
Order Picking Methods
Discrete: one at a time
Batch: group similar orders
Zone: each worker covers a zone
Wave: schedule picks for specific shipping waves
Warehouse Core Functions: Packing
combine picked items, verify correctness, prepare for ship
weighing and labeling, protective packaging/documents, sealing cases/ stretch wrapping
Decision Point in Packing
full pallet shipping (B2B) or parcel packing (B2C)
Warehouse Core Function: shipping
consolidate order, stage by carrier/destination/route, loading trailers, updating WMS and generating bill of lading
Accuracy prevents costs how
early accuracy prevents exponential costs
Efficient Flow in warehouse design
support smooth movement
minimize travel distance
maximize space utilization
enable scalability
U flow layout (description + adv/ disadv)
docks on same side of building- moves in U shape, in and out on the same side
adv: compact, easy supervision, efficient in smaller spaces
disadv: congestion risk w shared dock area
Through Flow Layout (description + adv/ disadv)
docks on opposite sides- straight line flow
adv: clear flow, minimal backtrack
disadv: larger site and more dock doors
L flow Layout (description + adv/ disadv)
inbound on one side, outbound on adjacent side- useful for site restricted locations/ mult building connections
slotting
determining where each sku should be stored in warehouse to minimize travel time and maximize picking efficiency
velocity
rate which sku moves in warehouse (many units move)
pick frequency
how often sku is picked within a time frame (how often their sold)
hit rate
% of total orders that include a given sku
velocity does NOT = frequency
move many units rarely- high velocity low freq
few units often - low velocity high freq
Golden Zone picking (definition)
positioning items within the zone, ergonomic range between workers waist and shoulder, picking = safe/ fast
gold zone range
waist to shoulders
silver zone range
above shoulders/ below waist
bronze zone range
floor level or top racks
linking slotting to warehouse layout
fast movers near shipping area
medium in center
slower deep or vertical
design trade off: high density storage
pro: maximize space
con: reduces accessibility/ flexibility
design trade off: high accessibility
pro: easier access, faster picking
con: uses more cubic space
design trade off: balance design
pro: blend of both, depends on sku profile
con: requires good data analysis
Integrating Flow with Transportation
align dock doors by route/ destination
design adequate staging lanes - in and out bound loads
support corss docking
ensure yard management space for trailer spotting/ drop lots
Fulfillment Center
designed to process and ship customer orders quickly/efficiently - entire order to delivery process
FC key differences from traditional warehouses
customer centric: prioritize rapid order processing - B2C
value-added: offer additional service (assembly, label, etc)
technology-driven: heavily leverage automation, IMS, robotics
FC critical elements for E-commerce
scalability, speed/accuracy, geographic reach, cost efficiency
each picking
selecting individual units
tote/bin
standardized plastic container used for transport or storage inside FC
Put Wall
shelving station, picked items are grouped by customer orders
Re-bin/ induct
step where totes are scanned back into automated systems after decanting
AMR
autonomous mobile robot used for moving totes/inventory
decanting process
unpacking/induction - removing inventory from inbound cases/pallets and transferring into totes/bins/storage system so they can be individually picked for online orders
Decanting steps (5)
inbound receiving
unpacking/decanting
labeling
induction to storage
ready for picking
Decanting steps: Inbound Receiving
pallets or cartons arrive, sku’s verified w purchase order
Decanting step: unpacking/decanting
workers open cartons/remove items, each item/group of items is canned and put in tote/bin, barcodes/weights are confirmed by WMS
Decanting Step: labeling
totes are labeled with tote ID, sku, quantity, sometimes mixed sku or single sku
Decanting steps: introduction to storage
toes are sent via conveyor / AMR to RS, shuttle racks/ put walls
location is automatically assigned by WMS
decanting step: ready for picking
once in system, totes are accessible for robotic/ manual picking
Decanting is Necessary for…
picking precision, system accuracy, automation readiness, quality control
replenishment (definition)
restocking inventory so thar products are always available when needed, store shelves, picking bins, or DC
ensures: products don’t stockout, warehouse doesn’t overstock
replenishment matters…
balances service levels, controls inventory carrying cost, support smooth transport schedule
Demand Driven Replenishment
replenishment decision are based on actual customer demand/sales data - not a fixed schedule
Replenishment Min/Max system
set min and max stock levels, hit min reorder to max
replenishment: fixed order quantity
reorder same quantity each time (EOQ)
replenishment: fixed interval
order at set time intervals
replenishment: demand-driven (pull)
triggered by actual consumption or POS data
Replenishment: Vendor Managed Inventory
supplier monitors/ replenished customers stock
in/out bound which has more handling/label
outbound- it is always more expensive makes mixed pallets
A class
30% of skus- 50% of picking
B class
next 30% if skus- 25-30% of picking total
C class
last 40% of skus- 25% of picking total
TI- HI
case containing multiple mults of products
ti- number of cases that fit on one layer of a pallet
hi- number of layers that can be stacked
quanity= ti *hi
material handling
science/art of moving, storing, controlling, protecting materials through sc- inside factory, factory, dc
how products physically travel in a facility
material handling objective
reduce labor cost
improve safety
increase efficiency
maximize space use
maintain product quality
support automation
core functions of material handling
movement, storage, control, protection
Material Handling Equipment
transport (move), storage (hold), unit load formation (multi items in manageable load), positioning equipment (lift, rotate, align)
Transport equipment types
manual- people, lift, push, jacks
mechanized- machine, forklift, cranes
automated- robotic, AS/RS, AGV, AMR
Storage Equipment Types (3)
static storage, dynamic storage, automated
static storage
simple+ low cost
no mechanical movement- stationary
slow and labor intensive/injury
dynamic storage
increase accessibility
motion/gravity- rack styles, carousels
still depends on operators
automated storage
high density and accuracy
controlled by computers- AS/RS system,shuttle racks
high cost+ complex maintence
unit load formation
base platform- pallet, skids
containers- totes, crates
load securing - strch wrap/wraps
AS/RS- Automated Storage and Retrieval Systems
computer controlled system- automatically places, storages, retrieves from defined storage locations
mechanized equipment - no manual put away/pick up
AS/RS answers what questions
where to store? how to retrieve fastest? use the least space possible?
AS/RS in digital flow
item arrives→ barcode scan (location)→ transport (slot)→ retrieval (when requested)
AS/RS benefits
space utilization, accuracy, speed, labor efficiency, safety, inventory visibility
AS/RS Challenges
high initial cost, complex implementation, limited flexibility, maintenance needs
Robotics - warehouse operations (3)
AMRs: self navg. robots- carry between work stations
AGVs: fixed paths w magnets/ lasers to move pallets
robotic arms: used for picking, sorting, palletizing
Robotics are transforming warehouses
labor shortages, rising e-commerce demand, safety concerns, space constraints
Warehouse MAnagement System - WMS
digital brain- software that plans, coordinates, monitors every warehouse activity -digital command center
why WMS matters
ensures every movement is recorded/ purposeful- creates data driven operations
Core WMS functions
receiving, inventory management, picking/shipping, put-away, picking and replenishment, reporting and analytics
which warehouse systems connect
ERP→ WMS→ TMS →OMS
how these warehouse software systems work together
order received-oms
order approved- erp
fulfillment assigned -wms
shipment planned- tms
order completed
cross docking
inbound is unpacked and sorted and reloaded directly into outbound trucks- move product dont store
types of cross docking
manufacturing, distribution, retail, transportation
DC channels and their warehouse role
manufacturer- produces goods
distributor- sells to wholesale/ retail
wholesaler- sells in bulk to retailers
retailers- sells directly to consumer
customers- end consumer
distributor- warehouse focus, flow, ex
case-level, compliance focused
manufacture→ distributor→ retailer
wine, beer, spirit
wholesaler- warehouse focus, flow, ex
bulk pallet storage
manufacture→ wholesale→ retail
packed food, snacks, bev
Retailer- warehouse focus, typical flow, ex
unit picking, replenishment, returns
DC→ store or Customers
apparel, consumer goods, e-commerce
warehouse strategy
company designed operates and invest in its warehousing network to support overall business goal- balance: cost, speed, service, sustainability
warehouse strategy is not but is_
is not about store goods, its about competitive advantage