Real Time Key Indicators, Message Boards & Bed Status

What does RTKI stand for?

Real Time Key Indicators.

What does RTKI include?

Transport-tracking and bed-tracking indicators for the campus.

Which transport indicators are included in RTKI?

Average response time, average trip time, average pending time, and total number of jobs pending.

Which bed-tracking indicators are included in RTKI?

Daily average response time and daily average turnaround time.

What do RTKI calculations use?

Time spent in each status and the total number of jobs, depending on the indicator.

What are the two types of CMS message boards?

Campus message board and unit message board.

Who can post to the campus message board?

Only the Patient Flow team.

Who can see campus messages?

All users in that campus.

Who can see unit messages?

Users for that unit only.

How many messages can each board display?

Up to five messages.

How long is each message displayed?

20 seconds.

How can you see all posted message-board messages?

Hover over the message board.

How do you post a unit message?

Open Message Board, select Unit Message Board, type the message, and click Save.

What does the Bed column in PatientTracking Portal display?

The unit's beds, sorted by bed number, with background colours representing bed status.

What does the ST column display?

The patient's movement or placement status, including transfer and discharge information.

What should you do to update discharge milestones?

Click the milestone bar to open Set Milestones Detail.

How do you mark a discharge milestone as completed?

Check the box beside the completed milestone.

How do you record a discharge delay?

Select a Delay Reason from the drop-down menu.

What other details can be entered when updating discharge milestones?

Notes and projected discharge date and time.

What does a yellow discharge milestone bar mean?

No discharge milestones have been reached.

What does a green discharge milestone bar mean?

A discharge milestone has been met.

What does a red discharge milestone bar mean?

A Delay Reason has been entered.

When should a discharge milestone checkbox be checked?

Only when the discharge task is completed.

Who marks Community Service Review Complete?

TCL, when the TCL task is done.

What are the CMS bed status colours and meanings?

Brown = Dirty; grey = Clean Next; red = STAT; yellow = In Progress; dark green = Suspended; teal = Delayed; green = Clean; black = Blocked; orange = Occupied.

Which ST icons identify patient placement statuses?

In-House Patient, PreAdmit, Pending Transfer, Pending Discharge, and Confirmed Discharge.

What does white indicate for PreAdmit or Pending Transfer?

Requested or awaiting bed assignment.

What does green indicate for PreAdmit or Pending Transfer?

A bed has been assigned.

What does lowercase indicate for Pending or Confirmed Discharge?

The projected discharge is in the future.

What does uppercase indicate for Pending or Confirmed Discharge?

The projected discharge is today or in the past.

What does a red unit name on the Electronic Bedboard mean?

The unit has a STAT clean.

What does a green room-number band mean on the Electronic Bedboard?

The unit census is less than 90%.

What does a yellow room-number band mean on the Electronic Bedboard?

The unit census is 90–100%.

What does a red room-number band mean on the Electronic Bedboard?

The unit is at 100% capacity.

Who can change a bed status from Dirty to Clean Next or STAT Clean?

Bed Control.

Where is overall census displayed on the Electronic Bedboard?

At the top, along with Requests and Assignments.

What does a pink bed number indicate?

Occupied by a female.

What does a light pink bed number indicate?

A semi-private room with the other bed occupied by a female.

What does a blue bed number indicate?

Occupied by a male.

What does a light blue bed number indicate?

A semi-private room with the other bed occupied by a male.