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Importance of actively listening
-using empathy and SOLAR during interactions
-giving the pt your full attention and tryiing to understand what they are saying both verbally and nonverbally
Empathy
*ability to understand and acknowledge another persons feelings without judging them
“It sounds like youre feeling really alone right now”
Empathy is different than sympathy (sympathy focusses of the nurses emotiuonal reaction and can shift attention away from the patient)
Avoid: why questions= “Why are you upset” instead do “Can you tell me what is upsetting you”
How to demonstrate active listening
-maintain eye contact, avoid interrupting, remain silent when appropriate, observe facial expressions, use SOLAR
*matters because it helps to build trust and the nurse to identify emotional distress/risks and unmet needs
different phases of a therapeutic interaction Peplau
Preorientaion
Preorientation= nurse prepares for the interaction, might review the medical chart, idenfity biases, and plan how to establish a therapeutic relationship
*self awareness and preparation
Peplau orientation
-introduce yourself and explain the role
-establish trust and identify the clients concerns
-set boundaries and expectations
*trust/boundaries and goal settings
Peplau working phase
-trying to make progress toward goals
-encouraging expression of feelings and promoting insight, encourage independence
Peplau termination
-ending the relationship
-review goals and accomplishments
peplau phases
preorientation= prepare
orientation= establish trust
working= make progress
termination= ending relationship and reviewing progress
Therapeutic communication
want to build trust and rapport with patient
Transference
CLIENT to NURSE
-pt transferring feelings and attitudes towards nurse
-can be positive or negative
*postive= pt sees the nurse as caring and trustworthy because they remind the pt of someone they love
*negative= pt becomes angry or distrustful because the nurse reminds them of someone who hurt them
Countertransference
*NURSE to CLIENT
-nurses past or unresolved medications influencing feelings toward client
Milieu
thereapeutic environement of a mental health unit
-includes the physical setting, relaitonships, routines, rules, and interactions that support patients recovery
*Safety= protect staff, client, and visitors from physical harm, Safety comes before other goals
*Structure= maintaining routines and having therapeutic activites, helps to decrease anxiety
*Norms= estbalish shared expectations for appropriate behavior, explalining unit roles, model healthy communication, helps clients learn socially appropriate behaviors
*Limit setting= establish clear boundaries for unsafe or inappropriate behavior, state expectations calmly and clearly, reamin consistent and nonjudgmental
*Balance= maintain a balance between individual needs and the needs of the group
Nurse as manager of the milieu
monitoring the emotional and physical safety of the unit
setting limits and enforcing rules
encouraging participation in therapeutic activities
promoting prostive relationships between clients
deesculate situations
Mental health assessment
AKA mental status examination
Appearance
clothing and appropriatness
hygiene and grooming
posture
eye contact
apparent age
Behavior
slowed movements, abormal movements, agitation, coopertion
Speechj
rate
volume
rhythm
Mood
how the pt is feeling
Affect
the nurses observatio of the clients emotional expression
flat (no expression)
blunted (reduced but shows something)
restricted (limited range of emotion)
labile (rapidly changing emotions)
incongruent (emotional expression does not match situation or mood)
Throught process (how their thoughts are organized)
linear/goal directed
FOI (rapid shifts between topics)
thought blocking (sudden interruption of thoughts)
loose associations (thoughts shift beween ideas with little logical connection)
Circumstantial (includes excessive detail but eventually answers orginal question
Tangential (does NOT answer original question)
Thought content
what are they thinking about
delusions, obessions, phobia, SI, HI, guit
Perception
assess for hallucicaiton and illusions
Types: auditory, visual, tactile (feeling things on skiin), olfactory (smell), Gustatory (tasting things)
illusions= misinterpretation of an actual external stimulus
Cognition
orientation
attention and concetration
memory
ability to follow directions
abstract thinking when approraite
Insight
the client's awareness and understanding of their illness and situation
might be poor or fairl or good
poor= nothing wrong with me
Judgement
the ability to make appropriate decisions and recognize consequences
assess by asking how the client would respond to a realistic situation
Suicide and safety assessment
SI?
do you have a plan
intent to act on the plan?
access to means = do they have the material
previous attempts
any recent stressors
protective factors= things that keep them here like family, pets, job
Purpose for the DSM-5
the gold standard for diagnosising
organizes mental health disorders into diagnostic categories
used to help diagnose mental helath disorders, it does not replace a full assessment
helps guide treatment decisions when combinded with comphensive assesment
Lithium
levels + liquid+ low sodium = toxicity
check lithium levels, hydration, sodium
Clozapine
caution with infection
-think ANC= agranulocytosis
Haloperidol
hard muscles
-EPS, rigidity, NMS
Olanzapine
Obesity/metabolic
-weight, glucose, lipids
SSRI
Serotonin sydrome risk
setraline and proxetine
Venlafaxine
watch BP
Alprazolam
addictive and sedating
Buspirone
back burner= takes time to work, anxiety
therapeutic relationships in nursing vs formal therapy provided by advance practice nurses
-nurses iin psy do not provide therapy
-focuses on trust, support, and communication, often shorter connections, help pts feel supported
APN
-use specific approaches and use therapy
-focuses on treating mental health conditions
-planned and structured settings
Factors that influence mental health
-biological (genetics, physical health)
-psychological (coping skills, self esteem, emotional regulation, and past expereinces)
-social (family realtionships, housing, social support)
-environemental (safety, access to helathcare
-mental health is a continuum
Stigma
-negative attiude, belief, or sterotype about a person or gorup bases on characterisitc
-can delay people seeking mental health
-causes shame, embarrassment, and isolation
-decreases self esteem
-can contribute to discrimination in healthcare and employment
Nurses role in combating stigma
-use respectful language
-educate patients, familes
-encouage treatment and support without judgement
Healthy people 2030
improve mental health and emotional wellbeing
reduce suicide and suicide related deaths
prevent and reduce substance use disorders
improve early identification and treatment of mental health conditions
-is a national initiative that establishes measurable health objectives to improve the health and well-being of people in the US
Hildegard Peplau
considered founder of psychiatric mental health nursing because of her developmetn of the iinterpersonal relations theory
-nurse and pt relationship is focused on pt needs and growths
recovery model
want to focus more on recovery, patient participates in shared decision making
-focused on quality of life, stregthns, and goals
-recovery does not necessarily mean the complete absence of symptoms
-a person can recover while continuing to manage a mental health conditon
First person language
= addict = person with a substnce use disorder (not just calling someone an addict)
Psychiatric mental health nurse practitioner
-PMHNP is a APRN who provides advanced psychiatric care which may include
psychiatric assessment and diagnosis
medication managment
pscyotherapy
treatment planning and follow up
interdisciplinary treatment team
as members from various fields to provide holistic care to
patients with mental health disorders.
Self awareness
recognizing your own feelings, beliefs, biases, values
self reflection
examining your expeiriences and responses to understand how they affect your nursing practice
Self care for mental health nurses
getting good sleep and nutrition
taking breaks and using time off
setting professional boundaries
seeking supervision and peer support
practiticing stress managment techniques
recognizing signs of burnout
Why might someone get admitted to a facility for mental health
danger to themselfves
danger to others
unable to take care of themselves
ANA standards and code of ethics
the american nurses association establishes professional standards and ethical guidance for nursing practice
*ANA code of ethics outlines the nurses eithical responisbility to patients, the profession, and socieity
autonomy= respect pts rights to make decisions
beneficence= to do good by pt
Nonmaleficence= avoid causing harm to pts
Malpractice= professional negligence
Negligence= failure to do or not to do what a reasonable person would do under the circumstances
Rights of all pts
Maintain civil rights, right to tx plan, refuse tx (except in emergencies or court-
ordered), and to be in the least restrictive environment.
involuntary admission
occur when emergency care is needed. Patient is dangerous to self or others or
is unable to provide for basic needs. Hospitalization against one’s will and also called a 3DH or 72 hr. hold. Client still retains all rights.
--did not admit themselves
-within 3 court days/72 hours
pt signs themselves in as voluntary
pt is discharged after being evaluated by admiting psychiatrist that pt is no longer in danger
by end of 72 hours, psychiatrist files affidavit with probate court—probate court schedules hearing held and eiither pt is discharged, or pt is probated by court; then next hearing will be scheduled (have to stay)
Voluntary admission
ccur when the patient agrees, gives informed consent for admission and retains
all rights. Client has a right to demand and obtain release however doesn’t necessarily mean they will be discharged. Nurse must alert physician if requested.
Probate
judicial commitment. Involuntary patients have the same rights as voluntary patients
Confidentiality in mental health
A priority in mental health care. Release of Information (ROI) is needed to give
information about admission.
Warn and protect
a nurses duty is to warn and protect
*if pt is threatening someone that person needs to be warned
Malpractice
professional negligence
Negligence
is failure to do or not do what a reasonable person would do under the circumstances.
Elements to establish negligence include: duty to care, reasonable care (standard of care), breach of
duty, and injury caused by a breach of duty
assault, battery, and false imprisionment
*threatening to force meds = assault
*touching without consent-= battery
*unlawful restraint= false imprisionment
milieu
safety, support, limit setting, norms, balance, maintance