A3: Services (e.g. bank, post office)

apellido (m)

family name

ladrón/ona (m/f)

thief

arreglar (v)

to fix

llamada de emergencia (f)

emergency call

atención al cliente (f)

call centre

llamar por teléfono (v)

to make a phone call

biblioteca (f)

(lending) library

llamarse (v)

to be called

bolsa (f)

bag

mandar (v)

to send, to order

bombero/a (m/f)

firefighter

marcar un número (v)

to dial a number

buzón (m)

postbox

cabina (telefónica) (f)

telephone box

no cuelgue, por favor

don’t put the phone down, please

cartero (m)

postman

no funciona

doesn’t work

casa de cambio (f)

money changing office

nombre (m)

name

comisaría (f)

police station

Correos (m)

Spanish postal service

oficina de objectos perdidos (f)

lost property office

cortar (v)

to cut

olvidar (v)

to forget

corte (de pelo) (m)

(hair)cut

peluquero/a (m/f)

hairdresser

cuenta (f)

bill

perder (v)

to lose

dar las gracias (v)

to give thanks

pérdida (f)

loss

devolver (v)

to return, take back

perdón

sorry

dinero (m)

money

por favor

please

encontrar (v)

to find

queja (f)

complaint

encontrarse (v)

to meet with someone

querer (v)

to want

enviar (v)

to send

recibir (v)

to receive

error (m)

mistake

recibo (m)

receipt

fontanero/a (m/f)

plumber

rellenar (v)

to fill in (a form)

formulario (m)

printed form

robo (m)

theft, robbery

funcionar (v)

to work

sello (m)

stamp

gracias

thanks

guardia (m/f)

guard

información (f)

information