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Learning Outcomes By the end of this session, students will be able to: • Describe diversity as human difference within and across people, families, and communities. • Differentiate equality, equity, inclusion, health disparity, and health equity. • Explain how social determinants of health shape health opportunities and outcomes. • Recognize how bias, stereotyping, discrimination, and communication barriers can affect nursing care. • Identify beginning nursing actions that support respectful, person centered, and equitable care.
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Diversity
human differences are present and recognized, including differences in identity, background, experience, perspective, and circumstance
Equity
people receive the resources, access, support, and opportunities they need to have a fair opportunity to achieve optimal health
Inclusion
people are respected, valued, supported, and able to participate meaningfully in decisions about their health and care
Equality (Differences from Equity)
receives the same resources or service
Equality vs Equity nursing example
Equality is giving every patient the same written discharge sheet. Equity is providing information in the patients preferred language and format, using a qualified interpreter, and confirming understanding with teach back
Why equitable care is not identical care
Same does not always mean fair when people begin with different needs, barriers, or opportunities. Equity asks what does this person need to have a fair opportunity for health
From Difference to Disparity to Equity pathway
Human difference leads to social and structural conditions, which lead to health care experiences, which lead to health outcomes, which lead to equitable action
What a measured disparity tells us
outcomes differ between groups
The Five SDOH Domains
economic stability, education access and quality, health care access and quality, neighborhood and built environment, social and community context
Economic Stability SDOH domain
employment, income, expenses, debt, food security
Education Access and Quality SDOH domain
early childhood education, literacy, higher education, language
Health Care Access and Quality SDOH domain
insurance, provider availability, health literacy, quality of care
Neighborhood and Built Environment SDOH domain
housing, transportation, safety, walkability, food and water access
Social and Community Context SDOH domain
social support, community engagement, discrimination, stress
Health disparity definition
measurable difference in health that exists between specific population groups, according to NIMHD
What a health disparity does NOT tell us
it does not by itself establish the cause
Health disparities 5 multilevel all interact to influence health outcomes
individual, interpersonal, health care, community, and society or policy levels
Stereotype
generalized belief or assumption about members of a group that can cause us to overlook the individual person
Bias
attitudes or associations that can influence perception, judgment, communication, and decisions
Discrimination
unfair treatment or disadvantage based on identity or group membership, occurring in interpersonal encounters and through systems or policies
Nursing response to bias and stereotyping
notice assumptions, seek the patients perspective, use objective data, communicate respectfully, question inequitable patterns
Intersectionality
person experiences overlapping identities, social conditions, barriers, and strengths at the same time, not one at a time
Communication is an Equity Issue: (4)
language access, health literacy, accessibility, respectful inquiry
Language access as an equity issue
use qualified medical interpreters when needed
Health literacy as an equity issue
use plain language, small amounts of information, and teach back
(avoid judging literacy by education or appearance)
Accessibility
ask what communication supports are needed, consider hearing, vision, cognition, mobility, and preferred formats
Respectful inquiry
ask open questions about preferences, beliefs, goals, names, pronouns, family roles, and decision making.
Why teach back matters
Do you understand is a weak assessment of understanding
Cultural humility
an ongoing practice of self reflection and learning
Cultural humility motto
listen first, ask rather than assume, partner rather than prescribe
The Nurses Role in Advancing Equitable Outcomes (6):
assess, listen, adapt, connect, advocate, and evaluate
Assess in the nurses role
ask about needs, strengths, barriers, preferences, and social determinants of health
Listen in the nurses role
center the patients voice and take concerns seriously
Adapt in the nurses role
individualize communication, teaching, and the plan of care
Connect in the nurses role
link patients with interpreters, social work, community resources, and supports
Advocate in the nurses role
speak up when policies, practices, or patterns create avoidable barriers or unequal care
Evaluate in the nurses role
ask whether the plan worked for this patient and whether outcomes are improving
Mr L case key lesson
A patient without a scale who works two jobs and shares a car illustrates how social determinants of health shape a discharge plan
Health equity definition
creating fair opportunities for people to attain their highest possible level of health
Four pillars of equitable health outcomes
access, quality, experience, and outcomes
Access pillar of health equity
people can reach and use needed care
Quality pillar of health equity
care is safe, evidence based, respectful, and responsive
Experience pillar of health equity
people are heard, included, and treated with dignity
Outcomes pillar of health equity
avoidable differences in illness, complications, function, quality of life, and mortality are reduced
Key takeaway on human difference
human difference is normal
Key takeaway on equitable care
equitable care is not necessarily identical care
Person-centered equity question
what matters to you, and what do you need from us to make this plan work