Time frame standards- Diann Wescott

Application entered into system

1 day

Intake information solicited

20 days

All appropriate sources accessed

75 days

Repeat efforts on cases with negative resulta

Quarterly

Submit cases with negative results to FPLS

Yearly

Filing petition

Within 40 days of ncp locate

Positive/negative service returned

Within 90 days of ncp locate

Order obtained mediation

90 days from positive service

Pat est./ father exc.

1 yr from pos serv

Med support questionnaire submitted

Subsequent to disposition

Filing contempt petitions

Within 30 days of identifying delinquency

Emp checks

Quart. For delinquent cases

Filing UIFSA pet

20 days of determining ncp out of state

Provide add info to OSA

30 days of request

Prov new info to OSA

Within 10 days of receipt

Inform OSA of case closure

Subsequent to closure

Mailing termination notices

60 days prior to closure

Review packet, acknowledge receipt, forward to PLS

Within 10 working days of receipts

Filing petitions

Within 75 days of request

Respond to inquiries

Within 5 days of receipt

Provide new info to OSA

Within 10 working days of receipt