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Doherty's six-step process (list all 6)
1) Gather relevant information 2) Identify the type of ethical problem 3) Use ethical theories/approaches to analyze 4) Explore practical alternatives 5) Complete the action 6) Evaluate the process and outcome
Six-step process: Step 1
Gather relevant information - get the story/facts straight; separate clinical, legal and ethical content
Six-step process: Step 2
Identify the type of ethical problem - moral distress, ethical dilemma, and/or locus of authority
Six-step process: Step 3
Use ethical theories or approaches to analyze the problem (narrative, utilitarian, deontology, virtue, principles)
Six-step process: Step 4
Explore the practical alternatives - what you CAN do once you know what you SHOULD do; openness and creativity; include a least-restrictive option
Six-step process: Step 5
Complete the action - requires resolve and moral courage; without action it's just a 'philosophic exercise'
Six-step process: Step 6
Evaluate the process and outcome - reflect on what went well, what was hard, what you'd do differently
Is 'report the problem' one of the six steps?
No
Goal of the six-step process / professional ethics
To arrive at a caring response; primary loyalty is to the patient
Four parts of ethical reasoning (Week 1)
Recognize, Analyze, Seek resolution, Act
Autonomy
Patient's right to decide for themselves (self-determination); requires liberty (freedom from controlling influences) and agency (capacity for intentional action)
Two conditions of autonomy
Liberty (freedom from controlling influences) and agency (capacity for intentional action)
Beneficence
Act in the patient's best interest - prevent harm, remove harm, bring about good; ACTIVE. 'I am in a position to benefit someone'
Nonmaleficence
Do no harm (primum non nocere); refrain from abuse; somewhat PASSIVE. 'I am in a position to harm someone'
Fidelity
Faithfulness to promises/commitments - to the patient, self, colleagues, institution and profession
Veracity
Telling the truth about diagnosis, prognosis and treatment options
Therapeutic privilege
Uncommon exception to veracity: withholding the truth when it would harm the patient more
Justice (distributive)
Fair, proper distribution of benefits and burdens; fair, equitable treatment for all patients
Confidentiality
Keeping harmful, shameful or embarrassing information within proper bounds; an ethical DUTY self-imposed by the profession; the basis of trust
Paternalism ('when applicable')
'I am in a position to decide for someone else'
Absolutism
There is one right answer for an ethical outcome
Relativism
Other people's views count
Do ethical principles give you the right answer?
No - they guide decisions and help balance duties to patients, families, colleagues and society
Ethical dilemma
Two or more courses of action, and no one outcome feels completely 'right'
Moral distress
Challenge to maintaining your integrity or the profession's integrity - 'something is blocking me from taking ethical action'
Locus of authority problem
Uncertainty about who should be the primary decision-maker ('who decides?')
Clear authority, but the WRONG person has it =
Moral distress (textbook)
Amrou Croteau case - main problem type
Moral distress (also a possible dilemma and a locus of authority/moral agency issue)
Baby Fae - main problem type
Locus of authority (can parents volunteer a child for an experimental procedure?)
Baby M - main problem type
Ethical dilemma (which family gets custody)
Barney Clark - main problem type
Ethical dilemma (too old for a human heart vs. an unproven artificial heart)
Deontology
Duty-driven; the MEANS count; acting rightly = acting according to duties and rights (Kant)
Utilitarianism / teleology
Outcome/goal-driven; the ENDS count; best balance of benefits over burdens - 'greatest good for the greatest number' (Bentham, Mill)
Immanuel Kant
Deontologist; veracity is absolute (lying is always wrong); autonomy = self-legislation
Jeremy Bentham & John Stuart Mill
Utilitarians who opposed Kant
Mill's view of autonomy
A person's actions can be restricted only when they threaten to harm someone else
Virtue ethics
Focuses on moral character (who you are) - compassion, courage, honesty, respectfulness; framework from Aristotle
Aristotle
Provided the basic framework of virtue ethics
Narrative approach
Keeps the relevant details of the patient's story at the center of deliberation
Rule utilitarian
Hybrid of deontological and utilitarian approaches
Deontology example
Refusing to lie about a diagnosis because truth-telling is a duty, even if it causes distress
Utilitarian example
Giving scarce ventilators to patients most likely to survive to save the most lives
Ethics (definition)
The systematic reflection on and analysis of morality
Morality includes
Values, duty and character
Three levels of morality
Personal (your own compass), group (profession, religion, workplace), societal (community standards)
Moral integrity
The sense of integrity you feel when you act in line with your personal values
'Moral thing to do' vs 'ethical thing to do'
Moral = follow traditions/customs/laws; ethical = you reflected on it and used moral judgment
Law vs ethics
Law: government-defined, minimum standard, 'must', coercive. Ethics: individual/community, ideal, 'should', noncoercive
Caring response
Ethical goal of every professional-patient relationship; patient is the primary focus of loyalty
Paternalism
Deciding FOR the patient instead of WITH them 'for their own good' (incl. withholding info); limits autonomy
Strong (hard/extended) paternalism
Overrides the decision of a COMPETENT patient
Weak (soft/limited) paternalism
Overrides the decision of a DOUBTFULLY competent patient
Physician picks a treatment without consulting a competent patient
Strong paternalism
Public health mandates (e.g., mandatory isolation, seat belt laws)
Examples of paternalism; overriding a competent adult = strong paternalism
Is paternalism the same as a health care proxy?
No - a proxy carries out the PATIENT'S own wishes
Quiet paternalism (pitfall)
Avoid it - always do a capacity check and choose the least-restrictive option
Informed consent
A PROCESS, not just a signature - patient gets clear information and freely agrees; verbal or written
Five key parts of informed consent
Information, Understanding, Voluntariness, Capacity, Consent
Elements of informed consent
Explain the condition, explain the procedure with risks/benefits, alternatives (incl. no treatment), time for questions, right to withdraw without penalty
Implied consent
Actions or situation show agreement (rolling up a sleeve), OR an emergency: patient unconscious/incapable, no surrogate, immediate danger
Expressed consent
Clearly stated agreement - verbal, written, or non-verbal but unmistakable (nodding); usually simple, common procedures
Involuntary consent
Not true consent - court-ordered or legally imposed; e.g., mentally ill, behavioral crisis, I/DD, psychiatric commitment
Oxygen for a patient who is losing consciousness
Implied consent (emergency)
Can a patient withdraw consent after signing?
Yes - at any time, without penalty
Capacity
MEDICAL/clinical concept - ability to weigh medical info to make decisions; can fluctuate
Competence
LEGAL term - everyone is presumed competent until a court rules otherwise
Criteria for decision-making capacity
Communicate a choice, understand the info, appreciate the situation/consequences, reason about options
HIPAA year
1996 (privacy rule took effect April 2003)
Who enforces HIPAA?
DHHS Office for Civil Rights (OCR)
HIPAA covered entities
Health plans, health care clearinghouses, and providers who transmit health info electronically
PHI
Individually identifiable health information held or transmitted by a covered entity, in any form (electronic, paper, oral)
How many identifiers must be removed to de-identify PHI?
18
Two REQUIRED disclosures under HIPAA
To the patient when they request access/accounting, and to DHHS during an investigation
PHI may be shared without authorization for
Treatment, payment and healthcare operations (plus public interest activities, facility directories, limited data sets)
Student education records are covered by
FERPA (1974), not HIPAA
Confidentiality vs privacy
Confidentiality = ethical obligation of the profession; privacy = legal right of the patient
When can confidentiality be broken?
Patient threatens self or others (third parties), or required by law: communicable disease, occupational disease, wounds of violence, suspected abuse, loss of consciousness
'Need to know' test
Does this person need the info to provide the most caring response?
HITECH Act
2009; promoted EHRs and strengthened HIPAA privacy/security and breach notification
Breach affecting 500+ people
Notify OCR within 60 days and prominent media
Aetna HIPAA case
'HIV medication' visible through envelope windows; paid $1,000,000
Notice of Privacy Practices
Must be available on request and posted prominently
Patient Self-Determination Act (PSDA)
Federal law (1990, after Cruzan): patients must be asked on admission whether they have an advance directive
Advance directives (2 types)
Living will and durable power of attorney for healthcare (health care proxy)
Luis Kutner
Coined the 'living will' (1969)
Health care proxy
Legal document appointing a trusted adult (18+, two witnesses) to decide only when you can't; must follow your wishes, or your best interest if wishes are unknown
Moral repugnance / conscience clause
Allows a provider to refuse to take part in procedures they find morally objectionable (came from Roe v. Wade); burden of proof is on the clinician
State interests (4)
Save a life, prevent suicide, protect innocent third parties, protect the integrity of the professions
Right to a safe environment
Clean and safe environment free of unnecessary restraints (Patient Bill of Rights)
Who protects belongings kept by the patient?
The patient (Patient Responsibilities #9)
Professional code of ethics
Official statement of a profession's duties; sets the bar ABOVE the legal floor; published by national associations (ANA, AMA, APTA, AOTA…)
Whistle-blowing
Reporting an impaired, unethical or incompetent colleague to leadership or government agencies; prosocial; requires moral courage
Professional responsibility (Niebuhr)
Accountability + Responsiveness
Does following unethical orders excuse you?
No - you are accountable for your own actions ('the buck stops here')
Ethics committees
Multidisciplinary (nurses, physicians, chaplains, social workers, lawyers); grew after Quinlan (1976)
Nancy Cruzan
Missouri, 1983-1990; persistent vegetative state after a car crash; parents wanted the feeding tube removed; led to the PSDA
Cruzan - Missouri Supreme Court standard
'Clear and convincing evidence' of the incompetent patient's wishes
Cruzan - US Supreme Court (1990)
Competent people can refuse life-prolonging treatment, incl. nutrition/hydration; states may require clear and convincing evidence for incompetent patients
Elisabeth Kübler-Ross
'On Death and Dying'; 5 stages of grief
Kübler-Ross 5 stages of grief
Denial, Anger, Bargaining, Depression, Acceptance