Human Behavior in Organization: Values, Attitude, and Job Satisfaction

Vocabulary flashcards reviewing core definitions and components of values, attitudes, and job satisfaction in organizational behavior.

Values

Enduring beliefs about what is right, desirable, important, or worthwhile.

Terminal Values

Desired end-states or outcomes that a person wants to achieve.

Instrumental Values

The ways or behaviors a person believes are appropriate for achieving desired outcomes.

Person-Organization Fit

The degree to which an individual's values, beliefs, and characteristics are compatible with those of the organization.

Values Conflict

A situation that occurs when an employee's personal values contradict workplace expectations.

Attitudes

A person's evaluative judgment about a person, object, event, or situation.

Cognitive Component

The component of an attitude that refers to what a person believes or thinks.

Affective Component

The component of an attitude that refers to how a person feels.

Behavioral Component

The component of an attitude that refers to how a person intends to behave.

Job Satisfaction

The degree to which employees feel positively or negatively about their jobs.

Job Involvement

The degree to which a person identifies psychologically with their job.

Organizational Commitment

The degree to which an employee identifies with and wants to remain part of an organization.

Employee Engagement

The degree to which employees are emotionally and cognitively invested in their work.

Pay

A factor affecting job satisfaction based on whether compensation is considered fair relative to responsibilities, qualifications, performance, and other employees.

Nature of the Work

A factor influencing job satisfaction where work is meaningful, interesting, challenging, varied, and aligned with employee abilities.

Promotion Opportunities

A factor of job satisfaction related to an employee's belief in future advancement based on merit rather than favoritism.

Supervision

A job satisfaction factor involving managers who listen, communicate clearly, provide feedback, recognize contributions, and support development.

Coworkers

Positive relationships with colleagues that provide friendship, assistance, encouragement, emotional support, and cooperation.

Working Conditions

Aspects such as workplace safety, equipment, workload, work schedule, physical environment, technology, and flexibility that affect job satisfaction.

Work-Life Balance

An employee's ability to balance work, family, and personal life.