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Planning
Deciding what needs to be done
Organizing
Assigning people and resources
Operating
Actually doing the work
Controlling
Checking results and making changes
Benefits-sought segmentation
Grouping customers by what they want from a product.
Usage-rate segmentation
Grouping customers by how often they buy or use something
Product mix
All the different product lines a company sells.
Maturity stage
Sales level off and competition becomes intense. |