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False consensus effect:
Overestimate the number of people who share
one’s opinions
False uniqueness effect
– Underestimate the number of people who share
one’s prized characteristics or abilities
– People tend to overestimate their qualities or
underestimate their qualities in whichever
direction is best for self-esteem.
The theory perseverance effect
– Once a conclusion is drawn, it is only changed by
overwhelming evidence
– Losing the evidence for the conclusion is not
sufficient to prompt this change.
Statistical regression (or regression toward the mean)
Statistical tendency for extremes to be followed by less extremes
Illusion of control
A false belief that one can influence events
– How can the illusion of control be dangerous for gamblers?
First instinct fallacy
the false belief that it is better not to change one’s first answer on a test even if one starts to think a different answer is correct.
Upward counterfactuals
involve imagining
alternatives that are better than actuality.
Downward counterfactuals
involve imagining alternatives that are worse than actuality.
Emotion
conscious evaluative reaction to some event
– A feeling state characterized by physiological
arousal, expressive behaviors, and a
cognitive interpretation
Mood
feeling state that is not clearly linked to some event
Affect
automatic response that something is good or bad
James-Lange Theory of Emotion
Emotion arises from physiological arousal
Happiness comes from smiling
Sadness comes from crying
Cannon-Bard Theory of Emotion
Emotion originates in the thalamus
“Body” (physiological systems) and “Mind”
(emotional experience) are independently activated at the same time
What is happiness?
– Measured by
Schachter’s Two-Factor Theory of Emotion
Physiological arousal
Sweaty palms
Increased heart rate
Rapid breathing
Cognitive Label
Attribute source of arousal
to a cause.
To have an emotion, both
factors are required.
Emotions mark the most significant positive or
negative events
• Caused by appraisal
what is appraisal ?
(interpretation) of self- relevant object or event
– Appraisal. An individual’s interpretation of a self-
relevant event or situation that directs emotional
responses and behavior.
Hedonic treadmill theory
proposes that people stay at about the same level of
happiness regardless of what happens to them.
• explains the happiness state of lottery winners a year after winning,
as opposed to someone who has been paralyzed after an accident
The American Paradox
Our society embodies progress on many
different levels: technology, wealth, and
freedom
• Yet, we are not necessarily more happy;
progress comes with a new set of problems
often conceptualized as a moral decline
• Possible solutions: altruism, fidelity, family, community, spirituality
The catharsis theory
the proposition that expressing
negative emotions produces a healthy release of
those emotions and is therefore good for the psyche.
Emotions
Comprise powerful and important feedback
system
– Promote belongingness
– Rarely cause behavior directly
• The emotion does not cause the behavior, but
makes people look for behaviors that can change it.
– Guide thinking and learning
• Despite stereotypes to the contrary, it seems
that emotions help us make decisions.
• People may behave in a way that will gain a
desirable (or avoid an undesirable) expected
emotion.
Affective forecasting
the ability to predict
one’s emotional reactions to future events.
– People are accurate in predicting their feelings,
but overestimate the intensity of those feelings
Status quo bias
may be an example of people
behaving in a way that keeps their current
state because of fear of what emotions change
will bring.
Risk-as-feelings hypothesis
the idea that people rely on emotional processes to evaluate risk, with the result that their
judgments may be biased by emotional factors.
• People rely on their gut feeling about risk and avoid it if they can.
Affect-as-information hypothesis
Affect provides compelling information about the
personal value of whatever is in mind at the time.
• Affect and evaluative judgments. When making
evaluative judgments, people often ask
themselves ‘how do I feel about it?’ In such cases,
positive affect signals that the object of judgment
is valuable, leading to a positive evaluation, and
negative affect signals that it lacks value, leading
to a negative evaluation.
A default strategy in many situations is for
people to engage in _______________________
(relating incoming information to what is already
known or believed).
relational processing
Broaden-and-build theory
the proposition that positive emotions expand an individual’s attention and mind-set.
Ekman identified 6 basic emotions that are found across cultures
anger, surprise, disgust, happiness, fear, and sadness.
• In general Asian Americans put more emphasis on emotional moderation than European Americans.
Are Women More Emotional Than Men?
Despite the stereotype researchers have found
no differences in emotions between men and
women.
• Lab studies and studies of children have found
that men may actually be slightly more
emotional than women.
Yerkes-Dodson law
the proposition that
some arousal is better than none, but too
much can hurt performance.
• Easterbrook proposed that arousal focuses
attention, first pulling people away from
irrelevant information, but with too much
important and helpful information is lost.
Emotional intelligence
the ability to perceive,
access and generate, understand, and
reflectively regulate emotions
– Mayer-Salovey-Caruso Emotional Intelligence Test
(MSCEIT)
• Perceiving Emotion
• Facilitating Thought
• Understanding Emotion
• Managing Emotions
Emotion-focused coping
Try to deal with emotional response to threat, not with the threat itself
– Perhaps because threat is beyond your control
• Escape from threatening situation
– Physical avoidance, distraction (watch TV),
drink alcohol
• Downplay threat by affirming positives
– Reaffirm positive characteristics
– Reaffirm cultural values
Pennebaker and Beall (1986)
• Undergraduates wrote about a topic for 4
consecutive days for 15 minutes each day
• Confidential and no feedback about what
they wrote
Problem-Focused Coping
• Change the event or reinterpret it as non-threatening
• Make excuses
– I just forgot your birthday, it’s not that I don’t care about
you
Planning Fallacy
the belief that your project will finish on time, even though you know most similar projects don’t
Individuals are more realistic in providing estimates for others.
Unrealistic optimism is more likely when the goal is far into the future.
Self-Regulation
The self’s capacity to alter its own responses
Effective self-regulation relies on:
Standards: ideas of how things could be
Monitoring: keeping track of behaviors
Capacity to Change: aligning behavior with standards
TOTE (Test, Operate, Test, Exit) model
TOTE (Test, Operate, Test, Exit) model
self regulation: Willpower
Willpower is like muscle:
Task 1: The experimental group is required to exercise a great deal of self-control in the first task, whereas the control group is simply asked to do the task. For example, both groups may be asked to watch a funny film, but the experimental group is required to suppress their emotional expression while the control group is given no specific instruction
Task 2: Once this first task is completed, both groups are then asked to complete a second task that involves self-regulation. Both groups need to self-regulate their behavior to achieve success, and the key outcome measure is how persistent each group is. For example, typical second tasks include things like: complex figure tracing, solving complex anagrams, drinking an unpleasant (but not harmful) “sports drink”, and resisting drinking free beer (even though a driving test is expected to follow).
If you don’t achieve your goal, you may feel uncomfortable. Discomfort may motivate you to set better goals.
Marshmallow – Temptation Experiment
Taking Account of other People’s Standards
Besides our own ought and ideal standards, other people have expectations for us (pervasive social influence)
Can be brought to mind by thinking about or encountering those people
The Jam Experiment
Tasting booth for unusual jams in an upscale grocery store.
Participants were…
Offered 6 jams (less choices)
Offered 24 jams (more choices)
What percentage of tasters later purchased one of the jams?
“Of the 242 customers who passed the extensive-selection display of jams, 60% (145 people) actually stopped at the booth)
In contrast, of the 260 customers who passed the limited-selection display of jams, only 40% (104 people) stopped by to taste it.
Thus, consumers who encountered the extensive-choice condition were more attracted to the booth that had more choices.
Outcome: “Nearly 30% (31) of the customers int he limited-choice condition subsequently purchased a jar.”
In contrast, only 3% (4) of the consumers in extensive-choice condition did so.
Thus, consumers initially exposed to limited choices proved considerably more likely to purchase the product than consumers who had initially encountered a much larger set of options.