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A product can be a material good or a service
includes three elements: the item, its particular attributes and its symbolic meaning
Convenience products
bought often, inexpensive, purchased out of habit, available many places
Shopping products
bought less often, more expensive, customers want to compare
Specialty products
unique and expensive, found in limited locations
Unsought products
ones consumers don’t realize they need, bought when problems arise
Product line
set of closely related products
Product mix
all the company’s lines together
Brand
The name, term, design, or symbol identifying a
product
brand name
spoken part
brand mark
the symbol
Trademark
legal destination of brand ownership
Marketers work to build brand identity
Engenders customer loyalty and conveys
Brand equity
marketing and financial value associated with brand’s strength in the
market
Brand choices

Brand licensing
is an agreement between the owner of the brand and another specialized manufacturing organization
Packaging has three major purposes
-Protection -Identfies brand -provides additional information
Fashion services
such as a haircut, college courses, automobile detailing, or plastic surgery; and business services, such as advertising and public relations, trend forecasting, or store design services.
characteristics of service
