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Discovery
Build awareness; help new audiences find the brand SEO blogs • social • videos • infographics
Consideration
Help prospects evaluate the offer and its fit Guides • comparisons • webinars • case studies
Conversion
Encourage purchase or sign-up Product pages • demos • testimonials • free trials
Retention
Keep customers engaged and coming back Onboarding • how-to • newsletters • support
What does E-E-A-T do?
builds trust
1st E
Experience - Firsthand Insight
HIGH - sourced • lived experience • durable rankings
2nd E
Expertise - Specialized knowledge
HIGH - sourced • lived experience • durable rankings
3rd A
Authoritativeness - Recognized authority
LOW - thin • anonymous • vulnerable rankings
4th T
Trustworthiness - Reliable + honest
LOW - thin • anonymous • vulnerable rankings
Crawl + Index
Supporting article How-to guide Case study
Distribute authority
How to guide
Guide Users
Case Study - “How to Keep Your NAP Information Consistent”
Blog
Descriptive anchors Relevant destinations Moderate quantity
What is local seo?
Local SEO optimizes visibility for nearby searches and physical customer interactions.
Local search meets the real world.
What are the three signals that shape local rank?
01 PROXIMITY: How close is the searcher?
02 PROMINENCE: How established is the business?
03 RELEVANCE: How well does it match intent?
LOCAL PACK: Top map results with ratings, hours, and contact info
NAP CONSISTENCY: Name • Address • Phone — identical everywhere.
What is ACD?
Awareness → Consideration → Decision
What is PPR?
Proximity → Prominence → Relevance
What is EEAT?
Experience → Expertise → Authority → Trust
What does link smart mean?
Link relevant. Link with purpose