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trade union
organisation that represents and protects rights and interests of members
shop steward
elected trade union representative in workplace
national wage agreements
set pay and working conditions for workers
collective bargaining
negotiation between employers and the trade union to agree on workers compensation and rights
industrial relations act 1990
regulates trade union activities collective bargaining and industrial disputes to promote fair and peaceful working conditions
trade dispute
dispute between employers and workers which is connected with the employment or nonemployment or the terms or conditions of or affecting the employment of any person
industrial action
collective action by workers usually organised by trade unions to protest against workplace issues such as pay conditions or treatment
official strike
employees withdraw labour by refusing to enter workplace or perform duties
all out strike
all employees including those not affected go on strike and will go on for as long as it takes to secure settlement
work to rule
employees only carry necessary duties
token stoppage
employees stop working for a short period to show possibility of bigger action
overtime ban
employees refuse to work extra hours often disrupting operations during peak times