1/17
Key business vocabulary covering brands, travel, organisational structures, advertising, and corporate finance from Market Leader Intermediate (Units 1–6).
Brand loyalty
The tendency of customers to continue buying the same brand or product repeatedly.
Trademark
A legally registered symbol, name, or logo used by companies to protect their brand identity.
Boarding pass
A document provided to a passenger that must be kept ready when boarding a flight.
Travel itinerary
A planned schedule or detailed list of events and arrangements for a trip.
Hierarchy
System of levels in an organisation.
Line manager
Person you report to directly.
Authority
Power to make decisions.
Responsibility
Duty you are accountable for.
Flat structure
An organisational design with few levels of management.
Human Resources
Department responsible for recruitment, training, and staff welfare.
Slogan
A short, memorable phrase used in advertising.
Brand awareness
The level of recognition or familiarity that an advertising campaign aims to raise among consumers.
Revenue
Money earned from sales.
Profit
Money remaining after costs.
Budget
Money planned to be spent.
Investment
Money put into future growth.
Costs
Money spent by a company.
Loss
When spending is higher than income.