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what are examples of a crisis
hurricanes/ tornadoes
mass shootings- schools, churches, concerts
a stressed out student discovers she is pregnant and father abandoned her
major disturbance caused by a stressful event or threat that disrupts homeostasis
failed coping mechanisms
inability to function in a usual manner
what is a crisis
the struggle for equilibrium and adaptation in its aftermath
the disruption of a persons normal psychological homeostasis
normal coping mechanisms fail
results in inability to function as usual
acute and time- limited
the individual perceives the event as significantly distressing (perception influences it)
the individual is unable to resolve the disruption with usual coping mechanisms
presents an oppertunity for personal growth and development
successful outcomes of crisis depends on:
realistic perception of the event
adequate situational supports
adequate coping mechanisms (how many other stressful life events are going on, unresolved losses, concurrent psychiatric or medical disorders)
_________- use of short term counseling to help pt cope with a crisis and resume a state of functioning comparable to or better than the pre- crisis state
crisis intervention
crisis intervention is. ________, _______, and _________ strategy designed to assist individuals who are experiencing a crisis (have a specific purpose)
directive, time limited, goal directed
crisis intervention is shown to be effective in helping people _________ with stressful events
adaptively cope
which nurses need to be familiar with crisis intervention
ALL nurses
explain a maturational crisis
a new developmental stage is reached- EXPECTED EVENTS
r/t developmental transitions in the life cycle (leaving home for college, marriage, midlife, retirement, childbirth, death of parent or pet)
old coping skills are no longer effective
leads to increased tension and anxiety
explain a situational crisis:
r/t sudden, unexpected events (unexpected death, divorce, job problems, witnessing a crime, health, illness)
arise from extraordinary, external and often unanticipated events
the way that a situational crisis is handled depends on the persons support system, general emotional physical status coping skills
successful resolution of the crisis depends on resolution of the grief associated with the loss
explain an adventitous crisis
a natural or national disaster or crime of violence
unplanned, may be accidental, violent crimes and natural disasters (caused by nature or humans or accident)
ex: earthquakes, wild fires, COVID, mass shootings, 9/11, floods, hurricane IDA, airline crashes, riots, wars
common to have post trauma phenomena:
acute stress disorder
PTSD
depression
immediate need for crisis intervention and debriefing
what is phase 1 of crisis
• Conflict or problem → Increased anxiety→ Use
of problem-solving techniques and
coping/defense mechanisms to:
-Resolve conflict or problem
-Reduce anxiety
explain phase 2 of a crisis:
• Defense mechanisms fail → Threat persists
- Anxiety increases
- Feelings of extreme discomfort
- Functioning becomes disorganized
• Trial-and-error attempt to solve problem
and restore normal balance
explain phase 3 of crisis
• Trial-and-error attempts fail →→
-Anxiety can escalate to severe level or panic
- Automatic relief behaviors mobilized (i.e.,
withdrawal and flight)
• Some form of resolution may be devised
(i.e., compromising needs or redefining situation)
explain phase 4 of a crisis
• Problem is unsolved and coping skills are ineffective
→→ Overwhelming anxiety
-Possible serious personality disorganization
-Depression
-Confusion
-Violence against others or suicidal behavior
equilibrium is adversely affected by:
1) An unrealistic perception of the precipitating event
• Help improve patients perception
2) Inadequate situational supports
• Assess support and provide resources
3) Inadequate coping mechanisms
• Nurse helps to enhance coping
explain crisis intervention
• Offers immediate help/support to individuals with crisis
needs.
• Crisis occurs in all individuals at one time or another
• Crisis is not necessarily pathological
• Short term approach to care
• Goal is to return to previous level of functioning or
“pre-crisis” state.
• Interventions focus on the “here and now.”
general assessment of a crisis patient
general assessment
perception of precipitating event
situational supports
coping skills
self assessment
suicidal assessment
explain assessment in a crisis patient
• The first step of crisis intervention is assessment
• Establish a positive relationship with the client
• Identify the precipitating event
• Always assess potential for suicide and for safety 1st!
What questions would you ask?
• What is the client’s perception of the event?
• Any support systems?
• Coping resources?
• Self Assessment
• Can environmental manipulation occur?
• What needs to be done to resolve this conflict?
• How does this situation affect your life?
• Who do you live with?
• Who can you trust?
• Who is most helpful?
• What would you usually do to help you feel better?
implementation for a crisis patient
– Patient safety
– Anxiety reduction
– Appropriate level of prevention/debriefing
what to ask patient when planning crisis intervention
• How much has the crisis affected their lives?
– Attend work?
– School?
– Care for their own kids?
• How is the state of disequilibrium affecting
significant people in the patient’s life?
– Husband/wife/children/family/boss
guidelines for interventions for crisis patients
• Assess for suicidal or homicidal ideations
• Take steps to make patient feel less anxious
• Listen carefully, make eye contact, summarize
• Identify needed social supports
• Id needed coping skills
• Involve patient in identifying realistic interventions
• Plan regular f/u to assess progress
• Clarification (debriefing) – helps process the feelings and
concerns related to a witnessed intervention or traumatic event
• Suggesting, provide information
• Restore psychological safety
• Reinforcing positive behaviors
• Support of previous adaptive defenses (self-efficacy)
• Raising self-esteem
• Exploration of solutions
• Ensure social support
2 main implementations for crisis patients
1. Patient Safety
2. Anxiety Reduction
nurse may act as an _____________
educator, advisor, role model
always remember that the ______ is the one to solve the problem not the nurse
patient
in a crisis situation never give ______
false reassurance “everything will be okay”
which crisis intervention level promotes mental health and reduce mental illness to decrease the incidence of crisis
primary
nurses role in the primary level of crisis intervention
working on coping skills
recognizing stressful events
teaching relaxation skills, meditation, problem solving, assertiveness skills
assist pt to evaluate life changes to decrease the negative effects of stress, rethink occupational roles, etc.
which level of crisis intervention is establishing intervention during an acute crisis to prevent prolonged anxiety
primary focus is to ensure the safety o the patient
goal is to lessen the time that the pt is mentally disabled during a crisis
ex: hospital units, EDs, mental health centers
secondary
which crisis intervention level is when the nurse provides support for those who have experience severe crisis and now recovering from a disabling mental state (had crisis already)
ex rehab centers, shelter workshops, day hospitals
goals are to facilitate optimal levels of functioning and prevent further emotions disruptions
tertiary
what are the 7 phases of critical incident stress debriefing (CISD)
• A tertiary intervention directed toward a group that has
experienced a crisis. Individuals are offered an
opportunity to share their thoughts and feelings in a safe
and controlled environment (used after school shootings,
a patient suicide, to debrief rescue health workers etc)
• Introductory phase
• Fact phase
• Thought phase
• Reaction phase
• Symptom phase
• Teaching phase
• Re-entry phase
treatment modalities for crisis patients
• Crisis call lines 24/7-– professionals and trained volunteers
– 988
• Warm lines- prevents escalation of stress, provided by consumers
• Crisis Intervention Teams- partnership with law enforcement
and licensed/credentialed clinicians.
• Crisis Stabilization Facilities
– <24hrs.
• Psychiatric Advance Directive Plan
• Disaster Response
• Short Term crisis residential services
• Mobile crisis service- counselor, psychiatrist, Psych NP go to patients home etc.
• Peer Crisis Services
• Disaster Response
psychiatric advance directive plan
• Proactively addressing a crisis situation
before it occurs
• Stipulates wishes such as—
– Treatment choices
– Treatment facilities
– Providers
– Designated support person to be involved
in decision making
explain global disasters:
Large-scale crisis
• Examples: tsunamis, hurricanes, wildfires, large-scale
depletion of natural resources; international stock exchange
collapses; pandemics
Disaster preparedness
• Develop resilient communities
• Assess disaster risks on a local level
• Extend to networking communities
• Extend to larger societal and national programs
FEMA’s four phase disaster management continuum
mitigation
preparedness
response
recovery
explain department of homeland security
civilian first responders: local emergency response professionals
created the national incident management system
– Coordinate United States responses to US
disasters
– Ultimate responsibility for US safety
– Assure immediate availability of preparedness,
response, and recovery protocols
– Uses civilian first response professionals
– Created National Incident Management System
(NIMS) to coordinate efforts between responder
agencies
explain national incident management system (NIMS)
coordinates first responders
incident command system training (ICS)