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Management
The process of completing activities with and through other people.
International Management
The process of applying management concepts to a multinational environment and adapting management practices to different economic, political, and cultural contexts.
Multinational Corporation (MNC)
A firm that has operations in more than one country, international sales, and a mix of nationalities among managers and owners
Globalization
The social, political, economic, cultural, and technological integration among countries around the world; the vision of creating one world unit, a single market entity
Internationalization
The process of a business crossing national and cultural borders, essentially expansion
Outsourcing
Using suppliers outside the company/country to provide goods and services
Offshoring
The practice of basing some of a company's processes or services overseas, so as to take advantage of lower costs; a firm can engage in this without any external partners
Pros of Globalization
Cheaper, greater availability of goods, better jobs and tech
Cons of Globalization
Countries avoid regulation, environmental impacts, bribery and corruption
Regional Comprehensive Economic Partnership
The largest international trade agreement
The BRICS Coalition
Trade agreement between Brazil, Russia, India, China, South Africa; Countries with largest economic power
Foreign Direct Investment (FDI)
Investment made by a company or individual in one country in business interests in another country.
Market Economy
Exists when a private enterprise reserves the right to own property and monitor the production and distribution of goods and services; State simply supports competition and efficient practices
Command Economy
Comparable to monopoly; State has explicit control over the price and supply of a good or service
Mixed Economy
Combination of Market and Command Economies
Some sectors reflect private ownership and the freedom/flexibility of the law of the demand
Other sectors are subject government planning
Individualism
“People should be free to pursue economic and political endeavors without constraint.”
Focus on the singular, people free politically and economically without social constraint
Collectivism
A view that the needs and the goals of society at large as more imprtant than individual desires
Socialism
Moderate form of collectivism in which there is government ownership of institutions, and profit is not the ultimate goal.
Communism
A form of socialism that abolishes private ownership; completely government controlled
Totalitarianism
One representative party that exhibits control over every facet of political and human life
Power is often maintained by the suppression of the opposition, which can be violent
Media censorship, political repression, and denial of rights and civil liberties are dominant ideals
Democracy
The government established and controlled by the citizens either directly or through elections
At least two parties are required
Governing party ensures individual freedom
Individual freedoms, such as freedom of speech, are secured legally
Keiretsu
A network of interlocking corporate affiliates invested in each other
Horizontal Keiretsu
Cross-shareholding relationships with other companies
Vertical Keiretsu
Companies in different industries own shares in same manufacturers and supplies
Four Foundations for Law Systems
Islamic, Socialist, Common, Civil/Code
Islamic Law
Derived from interpretations of Qur’an and teaches of Prophet Muhammed
Found in many Middle East and Central Asian countriees (Ex: Saudi Ariabia, Pakistan, Maldives); Application of this system varies across countries
There are “schools” of thought behind these law systems - differences based on interpretation
For businesses, this could include different conditions and expectations (E.g. Interest (Riba) is banned - focus shifts to arrangements such as profit sharing)
Socialist Law
Rooted in Marxist socialist system
Influences regulations in many nations
Examples: Former communist nations of the Soviet Union, China, North Korea
Most property will be owned by the state (or state-owned enterprises); Poses a risky proposition to MNCs
Socialist legality replaces “rule of law”
Common Law
Foundation built on English Law (origin can be traced to middle ages)
Foundation of the legal system of many nation - including USA
Stare decisis - To stand by things decided; Legal precedent matters
Consideration for firms
- A sense of “predictability”
- A relative degree of flexibility over time (consider impact on innovation)
Civil/Code Law
Derived from Roman Law systems
Most popular legal system - over 60% of the world
Examples: Continental Europe, Central and South America, Asia (eg. Indonesia and Japan), Parts of Africa including Egypt
Many countries have “mixed systems”
What this means for businesses:
- A highly codified system
- A strong emphasis on terms and documentation for interpretation
Six Principles of International Law
principle of sovereignty, nationality principle, territory principle, protective principle, doctrine of comity, act of state doctrine
Ethics
The study of morality and standards of conduct
Corporate Social Responsibility (CSR)
Actions taken by a firm that are pre-intended to benefit society beyond requirements of the law and the interests of the firm
Teleological Ethical Theories
Morality of an act is based on its consequences
Utilitarianism
Greatest good for the greatest number of people
Deontological Ethical Theories
Actions are right or wrong in themselves; Uses rules to determine right and wrong
Kantianism
Individuals (and organizations) have responsibilities based on moral principles that go beyond self-interest
Categorical Imperative
Universality is key (based on Kant)
There are no “ifs” or similar conditional grounds
E.g. we ought to treat customers with respect
Ethical Convergence
To follow the same rules in managing ethical behavior and social responsibility
Ethical Relativism
Each society’s view of ethics must be considered legitimate and ethical
Ethical Universalism
Basic moral principles that transcend cultural and national boundaries
Hofstede's 6 Dimensions
invididualism/collectivism
power distance index
uncertainty avoidance index
masculinity/femeninity
long term orientation
indulgence vs restraint
Performance Orientation
The degree to which the society encourages societal members to innovate, improve their performance, and strive for excellence
Humane Orientation
The extent to which people are expected to be fair, caring, generous; Need for belonging and affiliation is emphasized more than material possessions, self-fulfillment, and pleasure
7 Cultural Dimensions
1. universalism vs particularism
2. collectivism vs individualism
3. neutral vs affective
4. diffuse vs specific
5. achievement vs ascription
6. time
7. nature
Universalism vs Particularism
the importance of rules versus relationships
Neutral vs. Affective
withholding emotion vs. expressing emotion
Specific vs. Diffuse
how much business and work is incorporated into personal lives
Achievement vs Ascription
status given based on accomplishments or associations
Cultural Paradoxes
When individual situations seem to contradict cultural prescriptions
Stereotyping
Assumes that all people within one culture behave, believe, feel, and act the same
Ethnocentrism
People from one culture believe that theirs are the only correct norms, values, and beliefs
Ethnocentric Predisposition
When values and interests of the parent company guide strategic decisions
Polycentric Predisposition
Decisions tailored to suit cultures where MNCs operate
Regiocentric Predisposition
Firm tries to blend its own interests with those of its subsidiaries on a regional basis
Geocentric Predisposition
The company tries to integrate a global systems approach to decision making
Economies of Scale
When increasing production lowers the average cost per unit, giving firms a cost advantage as they grow.
Principle of Sovereignty
Governments have a right to rule as they see fit
Nationality Principle
Every country has jurisdiction over its citizens (no matter where they are located)
Territory Principle
Every nation has the right of jurisdiction within its legal territory
Protective Principle
Every country has jurisdiction over behavior that adversely affects its national security, even if that conduct occurred outside that country
Doctrine of Comity
Holds there must be mutual respect for the laws, institutions, and governments of other countries in the matter of jurisdiction over their own citizens
Act of State Doctrine
Holds that all acts of other governments are considered to be valid by U.S. courts, even if such acts are illegal or inappropriate under U.S. law