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Situational Theory of Publics
this theory aims to help institutions and organizations identify whom they should consider as publics, and then to see how those publics engage in communication behaviors such as information seeking and processing (Grunig, 2003)
Problem Recognition
It is when a person identifies and recognizes underlying problems that they may or may not encounter and thinks about ways to solve these looming problems.
Constraint Recognition
It is when the person recognizes that the factors outside their control are limiting their actions. it can either be physical or psychological.
Physical Constraints
Examples of this constraints are physical disabilities, lack of money and shelter, and no accessibility to roads and bridges.
Psychological Constraints
Examples of this constraints can be lacking motivation, low self-esteem, lack of interest, and low self-efficacy (Witte & Allen, 2000).
Level of Involvement
It is the person’s connection to a specified problem. A person’s _______ is dependent on how relevant or important the problem is for that person.
Muted Group Theory
this theory explains how certain groups in society may have difficulty expressing themselves because the dominant group establishes the language, communication practices, and cultural norms that determine which voices are recognized and understood
is a communication theory associated with anthropologists Edwin Ardener and Shirley
Ardener, and later developed and applied to feminist communication scholarship by Cheris Kramarae.
The theory emerged from anthropological discussions in the 1970s and became influential in feminist communication studies.
Edwin Ardener
he observed that dominant social structures can influence which groups' perspectives are expressed and represented.
Shirley Ardener
She contributed to the development of muted group perspectives through anthropological work on gender and society.
Cheris Kramarae
he applied the theory to communication, emphasizing how women and other less powerful groups may be disadvantaged by language and communication systems shaped by dominant groups
Dominant Group
A group with greater social, institutional, or cultural power to influence language, decisions, and accepted communication practices.
Muted Group
A group whose experiences and ideas receive less recognition or whose members face barriers to communicating on equal terms.
Mutedness
it is not the same as being naturally quiet. It refers to unequal opportunities to communicate, influence decisions, and have one's experiences understood.
Ridicule
Making fun of a person's ideas, accent, identity, or communication style.
Control
Limiting who may speak, participate, or make decisions.
Dismissal
Treating a person's experiences or concerns as unimportant.
Exclusion
Leaving particular groups out of discussions, media representation, or decision-making.
Pressure To Conform
Expecting people to adopt the dominant group's language or communication style before their ideas will be accepted.
Uncertainty Reduction Theory
this theory explain how communication is used to reduce uncertainties between strangers engaging in their first conversation together.
this theory was initially presented as a series of axioms, universal truths which do not require proof and theorems, which describe the relationships uncertainty and several communication factors.
Charles Berger
he is more recognized for creating the Uncertainty Reduction Theory in 1975.
is an American professor emeritus of communication at University of California, Davis, USA.
contends that our drive to reduce uncertainty about new acquaintances gets a boost from any of three prior conditions: anticipation of fiture interaction, incentive values, and deviance.
1975
Charles Berger is more recognized for creating the Uncertainty Reduction Theory in what year?
Charles Berger and Richard Calabrese
They created Uncertainty Reduction Theory.
Denise Solomon
She stated that “a core assumption of uncertainty reduction theory is that people are driven to increase the predictability of their own and their communication partner’s behavior” 2008
Uncertainty
Assumptions |
is an aversive state, generating cognitive stress.
Interpersonal Communication
Assumptions |
is a developmental process that occurs through stages of relational development.
is the primary means of uncertainty reduction.
Cognitive Uncertainty
Types of Uncertainty |
pertains to the level of uncertainty associated with the cognition (beliefs and attitudes) of each other in the situation. Uncertainty is high in initial interactions because individuals are not aware of the beliefs and attitude of the other party.
Behavioral Uncertainty
Types of Uncertainty |
pertains to the “extent to which behavior is predictable in a given situation” (we behave in accordance to the situation we are in)
Proactive Uncertainty Reduction
Process of Uncertainty Reduction |
making predictions of the most likely alternative actions the other person might take, is strategic communication planning prior to interaction. In initial meetings, people attempt to predict what the other may want to hear based on the meaning they acquired from previous statements, observations, or information ascertaine
Retroactive Uncertainty Reduction
Process of Uncertainty Reduction |
is the process of analyzing the situation post interaction, which refers to making explanations for the other person's behavior and interpreting the meaning of behavioral choices
The Entry Stage
Stages of Relationship Development |
is characterized by the use of behavioral norms. Meaning individuals begin interactions under the guidance of implicit and explicit rules and norms, such as pleasantly greeting someone or laughing at ones innocent jokes. The contents of the exchanges are often dependent on cultural norms. The level of involvement will increase as the strangers move into the second stag
The Personal Stage
Stages of Relationship Development |
occurs when strangers begin to explore one another's attitudes and beliefs. Individuals typically enter this stage after they have had several entry stage interactions with a stranger. One will probe the other for indications of their values, morals and personal issues. Emotional involvement tends to increase as disclosure
The Exit Stage
Stages of Relational Development |
the former strangers decide whether they want to continue to develop a relationship. If there is no mutual liking, either can choose not to pursue a relationship.
Elisabeth Noelle-Neumann
the German political scientist, contributes the famous model called "Spiral of Silence."
she was the President of the "World Association for Public Opinion Research" from 1978 to 1980.
Public Opinion Organization
The organization founded by Elisabeth Noelle-Neumann and her husband in Germany in 1947.
World Association for Public Opinion Research
The international organization whose presidency Elisabeth Noelle-Neumann held from 1978 to 1980.
Majority
The type of opinion that receives greater attention and becomes more dominant in society according to the theory.
Minority
The group of people who may lose confidence in expressing their views because they feel alone or unsupported.
Micro level
The level of explanatory process that focuses on individuals and their personal fear of expressing opinions.
Public opinion in mass media
The communication platform that may give greater coverage to majority opinions and less coverage to minority opinions.
1947
the year when Neumann and her husband founded the "Public Opinion Organization" in Germany.
Fear of isolation
The level of explanatory process that focuses on individuals and their fear of expressing opinions.
Spiral of Silence Theory
this theory describes a dynamic process, where there is an affirmation about public opinion in mass media, which gives more coverage for the majorities in the society and significantly less coverage for minorities.
Social Presence Theory
this theory explains how communication media differ in their ability to make people feel that another real person is psychologically and socially present during an interaction.
this theory is about how strongly a communication method creates the feeling that you are interacting with a real, socially connected person rather than simply receiving information through technology.
Communication Channels
the Social Presence theory suggests that _______ vary in their degree of social presence. A medium with greater social presence tends to feel warmer, more personal, and more immediate.
John Short, Ederyn Williams, and Bruce Christie
they developed the Social Presence Theory in 1976
Communication
this does not only involve the exchange of information. It also involves the feeling that another person is present, accessible, and emotionally connected to us.
Social Presence
refers to the degree to which another person is perceived as being real, present, and socially connected during communication.
This is the degree to which a communication partner is perceived as a real and socially present person.
High Social Presence
it makes an interaction feel more personal.
Communication Medium
is the channel through which people communicate.
Interpersonal Cues
are signals that communicate feelings, attitudes, relationships, and intentions.
Immediacy
refers to the degree of closeness or directness experienced during communication.
Warmth
refers to the degree to which communication feels friendly, personal, and emotionally connected.
Psychological Presence
Social presence is not simply about physical distance. Two people may be physically separated but still experience strong social presence.
Joseph B. Walther
he developed the Social Information Processing Theory in 1992
Computer-Mediated Communication
SIPT explains how people develop relationships and communicate through _______, such as online messaging, email, social media, and other digital platforms.
Social Information Processing Theory
this theory explains that people can develop interpersonal relationships online, even when communication does not include physical presence, facial expressions, gestures, or vocal cues
The theory challenges the idea that online communication is automatically less personal than face-to-face communication.
this theory states that people can develop meaningful interpersonal relationships through online communication by adapting to the available social cues and using repeated interaction over time
Impersonal
Walther argued that computer-mediated communication is not necessarily ________.
Social Cues
are pieces of information that help people understand another person's feelings, personality, intentions, or relationship with them.
Time
it is very important in SIPT
Hyperpersonal Communication
This refers to situations where online communication can sometimes become more personal, intimate, or emotionally intense than face-to-face communication.
Communication Accommodation Theory
this theory states that people modify their communication behaviors to either: become more similar to others, or emphasize differences from others.
in simple term people adjust the way they communicate depending on the person or group they are interacting with.
Convergence
happens when a person adjusts their communication to become more similar to another person's communication style.
Divergence
happens when people deliberately emphasize differences between themselves and others.
Maintenance
occurs when a person does not change their communication style, even though the other person has a different communication style.
Overaccommodation
occurs when a person adjusts their communication too much or in a way that may be inappropriate, patronizing, or offensive.
Agenda-Setting Theory
In this theory, it occurs through a cognitive process known as “accessibility.” Media provides information that is the most relevant food for thought, portraits the significant issues of society, and reflects people’s minds.
Donald L. Shaw
Proponents of Agenda-Setting Theory are; Maxwell McCombs and who?
T
T or F
Maximum numbers get more vocal space in society, and lesser numbers become less vocal space or become silent.
T
T or F
Spiral of Silence theory has both micro level and macro level explanatory processes.
T
T or F
Spiral of Silence theory It helps in raising questions about considering the role and responsibility of media in society.
T
T or F
Spiral of Silence Theory does not consider the other explanation of silencing. In some cases, the person may feel the majority’s ideas or opinion is much better than his own view.
Stage 1: Initial Interaction
SIPT suggests that relationships can develop through several stages |
In this stage people begin communicating.
Stage 2: Information Exchange
SIPT suggests that relationships can develop through several stages |
In this stage they begin sharing personal and social information.
Sender
The person can carefully construct messages.
Receiver
These may idealize the sender based on limited information.
Channel
The communicator has time to edit, revise, and carefully select messages.
Feedback
Repeated positive interactions can strengthen the relationship.
Adaptation
The concept that explains how people adjust their communication strategies to the limitations and possibilities of a communication medium.
Social Information Processing Theory
The process through which people adapt their communication behavior to develop meaningful relationships despite the limited social cues available online.
Gatekeepers
these are the powerful authority who ensure suitable materials are disseminated to the masses because some issues are essential to the media but not to the masses.
Priming
Agenda-Setting Theory | Priming or Framing
the media gives the utmost importance to a particular event such that it gives people the impression that that specific news is the most important one. This is done daily. The selected news report is carried on like a heading or covered regularly for months.
Framing
Agenda-Setting Theory | Priming or Framing
is a process of selective control.
it deals with how people attach importance to certain news. For example, in the case of an atack, defeat, win, and loss, the media frames the news in such a way that people perceive it from a different angle.
Third-Person Effect Theory
The theory suggests that when people encounter persuasive communication, they often perceive the message as having a greater effect on other people than on themselves. This perception can influence how they behave, what policies theysupport, and how they respond to media messages.
it proposes that people tend to perceive persuasive media messages as having: a greater influence on other people than on themselves.
W. Phillips Davison
Who proposed The Third-Effect Theory in 1983 in his article The Third-Person Effect in Communication.
Third Person
it refers to other people or a generalized group of people who are perceived as being more susceptible to media influence.
First Person - Self
The Three Persons in the Theory |
This refers to how an individual perceives the effect of a media message on themselves.
Second Person - Specific Others
The Three Persons in the Theory |
This refers to people whom the individual personally knows, such as friends, classmates, family members, or colleagues.
Third Person - Generalized Others
The Three Persons in the Theory |
This refers to people outside the individual's immediate social circle.
Perceptual Component
This refers to people's belief that a media message affects others more strongly than it affects themselves.
It is the first major component of the theory.
Perceived Media Literacy
People who believe they understand media may consider themselves less vulnerable to persuasion.
Social Distance
The perceived difference between oneself and another person can increase third-person perceptions.
Third-Person Effects
These are often associated with messages that people consider negative,harmful, undesirable, or socially unacceptable
Face-Negotiation Theory
This theory explains how people from different cultures manage conflict and communication while trying to maintain face.
Stella Ting-Toomey
Face-Negotiation Theory was developed by ________,particularly to explain how cultural differences influence people's approaches to conflict.
Culture, Face, Conflict Management
Face-Negotiation Theory connects three important concepts which are?
Face
In communication, it refers to a person's desired public self-image or social identity.
Facework
it is what people do through communication to manage identity and social dignity.
Culture
Face-Negotiation Theory |
One of the most important ideas in the theory is that ______ influences how people understand face and manage conflict.
Face Saving
it refers to communication designed to prevent or reduce embarrassment, humiliation, or damage to someone's social identity.
Selective Perception Theory
It is a theory that explains how people tend to notice, interpret, and remember information based on their existing beliefs, experiences, attitudes, interests, and expectations. Because people cannot process every piece of information around them, they naturally focus on information that seems relevant or meaningful to them.
In communication, this means that two people can receive the same message