Workplace Behavior and Developmental Competence

Vocabulary flashcards covering core concepts of desirable work behavior, developmental competence, workplace etiquette, communication, and resource management based on the lecture notes.

Desirable Work Behavior

Actions, habits, and attitudes in the workplace that help you do your job well, support your team, and contribute positively in a workplace environment.

Developmental Competence

A person's ability to use their physical, cognitive, and social skills to adapt and function effectively at each specific stage of life.

Appropriate Workplace Behavior

Behavior that relies on core standards of professionalism, respect, and accountability that help maintain a safe and productive environment.

Workplace Etiquette

The proper, respectful, and professional behavior expected from a person in the workplace, covering how employees behave, communicate, dress, work with others, use resources, and handle responsibilities.

Punctuality

Being on time for work, meetings, activities, and deadlines, demonstrating responsibility and respect for other people's time.

Attendance

Being present at work when you are expected to be there, allowing duties to be completed and helping the team function properly.

Appearance

Refers to how a person looks and dresses in the workplace.

Grooming

The practice of keeping yourself clean, neat, and presentable according to workplace dress codes and hygiene standards.

Respect in the Workplace

Treating other people politely, fairly, and properly, including co-workers, supervisors, customers, and clients.

Workplace Decorum

Behaving in a proper, polite, and professional way at work by understanding appropriate conduct and following workplace rules and standards.

Responsibility

Doing your assigned tasks and taking care of your duties by completing work properly and on time.

Accountability

Accepting responsibility for your actions and decisions instead of simply blaming others when something goes wrong.

Workplace Communication

The exchange of information between employees, supervisors, customers, clients, and other people.

Netiquette

Proper and respectful behavior when communicating online through emails, group chats, messaging apps, and other digital channels; derived from 'Internet' and 'etiquette'.

Phone Etiquette

The proper and professional way of using a phone in the workplace, which applies to handling phone calls as well as personal phone use.

Communication Channels

The different ways people send and receive information depending on the situation, such as face-to-face, email, phone calls, instant messaging, and video conferencing.

Data Privacy

Protecting personal, confidential, and important information from unauthorized access, use, or sharing.

Workplace Resource Management

Using workplace resources—such as time, money, equipment, materials, facilities, and staff—properly, efficiently, and responsibly.

Efficiency

Completing work in a way that uses time, effort, and resources properly while achieving the expected result.

Stewardship

Taking good care of resources entrusted to you by treating workplace property as valuable items that must be protected and used properly.

Prioritization

Deciding which tasks should be done first based on their importance and urgency.

Allocation

Distributing resources—such as money, time, materials, equipment, and workers—properly according to what is needed.

Optimization

Making the best possible use of available resources by improving work while reducing unnecessary waste of time, money, materials, or effort.