Lesson 1: AIDET Principles and Patient Communication

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6 Terms

1
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What does AIDET stand for?

Acknowledge, Introduce, Duration, Explain, & Thank You

2
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AIDET: Acknowledge

Greet the patient politely with a smile. Acknowledge family & friends in the room.

3
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AIDET: Introduce

Say your name and your role along with what you’ll be doing.

4
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AIDET: Duration

Give patient time expectations for the tests along with results.

5
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AIDET: Explain

Explain why and what you are doing and ask patient if they have any questions or concerns about the procedure.

6
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AIDET: Thank You

Thank the patient for their time, cooperation, and choosing the practice. Ask if there is anything else that you can do for them.