AIDET

On a Mission

All staff are on a mission to provide caring, compassionate care to our patients. Getting off track can make a hospital very scary place for our patients

HCAHPS

Hospital Consumer Assessment of Healthcare Providers and Systems

What does HCAHPS mean?

Patient perception of the care we give. Always communicate, treat patients with respect and dignity, be responsive, be clean and quiet, and have explained discharge information. The hospital will be rated highly and recommended

Rounding purpose

Ensures the patient is comfortable, safe, and can reach everything needed. Address the 5 Ps, document, and communicate with the whiteboard. Helps satisfy the patient and promote better patient outcomes. It also reduces ulcers, falls, and call lights.

What are the 5 Ps?

Pain, potty, position, possession, prevent falls

What should be written on the patient's whiteboard?

Nurse's name, patient's name, next pain med due, doctor's name, and goal for the day

Typical reasons for call lights

Bathroom/bedpan assistance, pain medication, needed aid, position assistance, needing aid, accidental call light, miscellaneous

AIDET

acknowledge, introduce, duration, explanation, thank you

SBAR

Situation

Background

Assessment

Recommendation

used to give report

AIDET order

-Foam in

-Introduce and explain

-5 Ps (plus AM and PM care)

-Environment assessment

-Ask if there is anything else to help with

-Thank patient

-Foam out

-Document