Malware Removal Procedures

What is the seven step malware removal procedure

1. Identify and research malware symptoms

2. Quarantine the Infected system

3. Disable System Restore

4. Remediate the infected system

5. Schedule scans and run updates

6. Enable System Restore and create a restore point

7. Educate the end user

What is the immediate next step after confirming a user has a malware infection

Qaurantine the system

What is a minimal Windows 11 environment that enables malware scanning and removal with reduced risk of interference

Safe Mode

What is a lightweight version of Windows that can be booted from removable media that runs entirely outside the installed OS providing a minimal trusted environment for offline malware scanning and remediation.

WinPE (Windows Preinstallation Environment)

What scenario best justifies performing a full OS reinstall or system reimage

Persistent malware surviving multiple scans

What are some of the steps in the remediation phase of the malware removal process

• Malware scanning and removal

• Updating the anti-malware software

• Reimaging/reinstalling the system

What should you do immedietly after successfully removing malware from a client’s Windows PC

Schedule scans and run updates

What is the primary security reason for delaying the enabling of System Restore until all security updates have been applied

To ensure the new restore point is completely clean and patched against known vulnerabilities

What is the last step of the malware removal process

Educate the end user