Chapter 11: Anger, Aggression, and Hostility

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Vocabulary flashcards covering the definitions, behavioral phases, neurobiological factors, and clinical management strategies for anger and aggression based on the lecture transcript.

Last updated 4:36 PM on 8/5/26
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18 Terms

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Anger

A normal human emotion consisting of a strong, uncomfortable emotional response to a real or perceived provocation, often resulting from frustration, hurt, or fear.

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Hostility (Verbal Aggression)

Behavior expressed through verbal abuse, lack of cooperation, violation of rules, or threatening behavior intended to intimidate or cause emotional harm.

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Physical Aggression

Behavior involving attacking or injuring another person or destroying property, meant to harm, punish, or force compliance.

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Triggering Phase

The first phase of an aggressive incident that initiates the aggressive response.

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Escalation Phase

The second phase of an aggressive incident characterized by an increasing loss of control.

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Crisis Phase

The phase involving a loss of emotional and physical control where staff must take charge for safety reasons, requiring a physician's order and 44 to 66 trained staff members for restraints.

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Recovery Phase

The phase where the client is regaining control and is encouraged to talk about triggers and explore alternatives to aggressive behavior.

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Post-crisis Phase

The final phase of an aggressive incident involving reconciliation, returning to normal function, and removal from restraint or seclusion.

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Assertive Communication

A technique using "I statements" to express feelings specific to a situation, which helps lead to productive problem-solving and can be cathartic.

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Intermittent Explosive Disorder (IED)

A rare psychiatric diagnosis involving episodes of aggressive impulses, such as serious assaults or destruction of property, that are disproportionate to the provocation.

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Acting Out

An immature defense mechanism used to deal with emotional conflicts or stressors through verbal or physical aggression to provide temporary relief from helplessness.

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Serotonin

A neurotransmitter that plays an inhibitory role in aggressive behavior; lower levels are associated with increased aggressive behaviors.

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Dopamine and Norepinephrine

Neurotransmitters that, when increased, can increase impulsive behavior.

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Anger syndrome seen in Korea

A culture-bound syndrome predominantly seen in females, characterized by specific physical and emotional symptoms.

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Atypical Antipsychotics

Medications found to be more effective than conventional antipsychotics for treating aggressive behavior associated with psychosis.

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Jayco (20082008)

The organization that established that intimidating and disruptive behaviors can undermine safety, lead to errors, and decrease patient satisfaction.

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Benzotriptune

A medication mentioned requiring careful assessment for extrapyramidal side effects when used in the context of treating aggressive clients.

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Lithium

A medication used for aggression associated with bipolar disorder, conduct disorders, and intellectual development disorders.