HCNA1100 Unit 1 Key Terms

Abuse

The willful infliction of injury, unreasonable confinement, intimidation, orpunishment with resulting physical harm, pain, or mental anguish. "Willful" means theindividual must have acted deliberately, not that the individual must have intended toinflict injury or harm. Can affect the resident's mental or physical health.

Advanced Directives

A legal document that makes a person's wishes known regarding life support issues. The document is used in the event the person is unable to speak for themselves.

Aphasia

Impaired ability to speak and/or understand language; may also affect the ability to read and/or write.

Bill of Rights

A state and federal law that protects the rights of residents in a long-term care facility or community.

Chain of Command

A list of who reports or answers to whom.

Confidentiality

Not sharing spoken and/or written information about a resident.

Durable Power of Attorney

A person appointed by the client to make healthcare decisionsif the client is unable to due to illness or incapacitation.

Ethics

A standard of behavior for what is right or wrong.

Etiquette

Rules of polities, courteous, kind, and respectful actions.

Exploitation

Taking advantage of a resident for personal gain.

Facility

Provides rehabilitative, restorative, and/or ongoing skilled nursing care. Care is provided for residents in need of help with activities of daily living.

Involuntary Seclusion

Isolating a resident to their room or to a specific area in a nursinghome. The isolation is against the resident or legal representative's consent.

Living Will

A type of advanced directive. A written, legal document that lists what medical treatments you would or would not want to be used to keep yourself alive. Also includes other decisions such as pain management and organ donation.

Neglect

The failure of the facility, its employees, or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress.

Nurse Aide (NA)

The person who provides personal care for residents. This person is under the supervision of a licensed nurse.

NA/R

Nurse Aide on the Registry. (Minnesota)

Ombudsman

The person who handles complaints between a resident and the nursing home.

Person-Centered Care

Care that is respectful of a resident's cultural, linguistic, and social needs and desires. Residents are encouraged to make their own choices over their daily lives.

Resident Representative

A person chosen by the resident to act on their behalf. The person supports the resident in decision-making. The person accesses medical, social, or other personal information, receives notifications, and manages finances.

Teamwork

Working and helping each other to reach a shared goal

Values

Beliefs that guide behavior and motivate how people act

Job Description

Duties and responsibilities involved in a work position

Patient

A person that is receiving care from healthcare workers

Resident

Person, often elderly, living in a long-term care facility