Ch. 7 Managing Change

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4 Terms

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How we manage change

Reject: Rebuff the change- it didn’t, can’t or shouldn’t happen. Did not happen. Cannot happen. Should not happen.

Reconcile: Acknowledge that the change has happened or is happening.

Accept: Integrate the change into personal behavior.

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Never say that you didn’t help or complete a task because it “wasn’t my job or responsibility”.

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