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6 core values
service, social justice, dignity & worth of a person, importance of human relationships, integrity, competence
confidentiality and limits to it (reporting guidelines)
suicidal ideation — 5150 hold
homicidal ideation — 5150 hold, warn the victim (tarasoff), follow up with certified letter
child abuse — immediate phone call, follow up with written report within 36 hrs
elder abuse/dependent adult abuse — immediate phone call, written report within 48 hrs
self-disclosure (when it’s good/bad)
about professional role
feelings/impressions about client’s behavior (giving feedback)
perceptions of ongoing interaction with client
relating aspects about own life
*ultimately, up to self
ethical standards/legal issues (how to solve ethical dilemma)
recognize problem
investigate variable involved
get feedback from others
appraise values and ethical standards that apply
evaluate dilemma on basis of established principles
identify and think about possible alternatives
weigh pros and cons of each alternative
make decision
steps of generalist intervention model
engagement
assessment
planning
implementation
evaluation
termination
follow up
generalist practice concepts:
self-determination
genuineness:
empathy:
professionalism:
respect:
community (and barriers to):
self-determination: client makes own decision
genuineness: honest, natural, and open expression of self
empathy: being in-tune with how client feels and conveying to client I understand how they feel
professionalism:
respect:
community (and barriers):
communication patterns
First Nations people, hispanics have nonverbal traditions in communicating, alert to facial expressions
African Americans reluctant to reveal personal weaknesses; experienced racism and discrimination; left them insecure and afraid
asian-americas also nonverbal, focused on looks or gestures, addressing by name
conflict resolution
recognizing conflict
assessing conflict
choosing strategy and intervening
dimensions of diversity
class
culture
gender
immigration status
marital status
political ideology
religion/spirituality
fatalism
little control over events or outcomes — “what will be, will be”
Native Americans, First Nations People, & Hispanics follow this
eye contact
Native Americans, latin groups, and asians might avoid eye contact
gray areas in micro practice
gifts, funerals, attending events, social media, cultural appreciation