CHPT 1 Strategic Management: Creating Competitive Advantages

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Last updated 10:56 PM on 9/22/26
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30 Terms

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Strategic Management

The analyses, decisions, and actions an organization undertakes to create and sustain competitive advantages.

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Romantic View of Leadership

Situations in which the leader is viewed as the key force determining an organization's success or failure.

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External Control View of Leadership

Situations in which external forces beyond the leader's control determine the organization's success.

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Competitive Advantage

A firm's resources and capabilities that enable it to overcome the competitive forces in its industry.

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Operational Effectiveness

Performing similar activities better than rivals.

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Stakeholders

Individuals, groups, and organizations that have a stake in the success of the organization.

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Effectiveness

Tailoring actions to the needs of an organization rather than wasting effort, or doing the right thing.

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Efficiency

Performing actions at a low cost relative to a benchmark, or doing things right.

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Ambidexterity

The challenge managers face of aligning resources for existing markets while proactively exploring new opportunities.

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Intended Strategy

Strategy in which organizational decisions are determined only by analysis.

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Realized Strategy

Strategy determined by both analysis and unforeseen environmental developments, constraints, or preference changes.

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Strategy Analysis

The study of firms' external and internal environments and their fit with organizational vision and goals.

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Strategy Formulation

Decisions made by firms regarding investments, commitments, and operations that create and sustain competitive advantage.

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Strategy Implementation

Actions made by firms that carry out formulated strategy, including strategic controls, design, and leadership.

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Corporate Governance

The relationship among shareholders, management, and the board of directors in determining corporate direction and performance.

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Board of Directors (BOD)

Elected representatives of shareholders charged with ensuring management's interests align with owners.

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Stakeholder Management

A firm's strategy for recognizing and responding to the interests of all its salient stakeholders.

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Stakeholder Symbiosis

Recognition that stakeholders are mutually dependent upon each other for success and well-being.

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Social Responsibility

The expectation that businesses or individuals will strive to improve the overall welfare of society.

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Triple Bottom Line

An assessment of a firm's financial, social, and environmental performance.

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ESG Funds

Investment funds that satisfy environmental, social, and governance responsible investment objectives.

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Hierarchy of Goals

Organizational goals ranging from broad, less specific visions to specific, measurable strategic objectives.

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Vision

An organizational goal that is massively inspiring, overarching, long-term, and evokes powerful mental images.

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Mission Statement

A set of organizational goals identifying company purpose, basis of competition, and competitive advantage.

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Innovation Paradox

The tension between existing products and new ones, stability and change.

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Globalization Paradox

The tension between global connectedness and local needs.

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Obligation Paradox

The tension between maximizing short-term shareholder gains and benefiting a wide range of stakeholders.

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Theater One (CSR)

Corporate social responsibility focused on philanthropy, such as financial contributions to charities.

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Theater Two (CSR)

CSR initiatives focused on improving operational effectiveness within existing business models.

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Theater Three (CSR)

CSR initiatives that transform the business model based on social and environmental challenges.