role of prof II

1. Horizontal violence: Aggressive acts committed against a nurse by one or more

nursing colleague

2. Parallel communication: Each provider communicating with patient indepen-

dently

3. Interprofessional collaboration: Collaboration between therapy and nursing

4. veracity: An individual who always tell the truth

5. Collaboration: Development of partnerships to achieve best possible outcomes

that reflect the particular needs of the patient, family, or community, requiring an

understanding of what others have to offer

6. ANA: Agency that recognizes collaboration as a key component of nursing prac-

tice

7. Nurse-nurse collaboration: Mentoring programs, shared governance, patient

care handoff

8. Passionate: An individual synthesizes the positive and negative elements of their

profession

9. Boundary issues and accountability: Two primary sources of conflict

10. Values: provide the foundation which an individuals or groups ethical standards

are built

11. Belief: an interpretation or conclusion that one accepts as true

12. Values clarification: consciously identifying, examining, and developing individ-

ual values, nurses gain ability to choose actions based on values

13. Altruism: concern for the welfare and wellbeing of others

14. Autonomy: right to self determination

15. Human dignity: refers to the inherent worth and uniqueness of individuals and

populations

16. Integrity: acting in accordance with an appropriate code of ethics and accepted

standards of practice

17. Social justice: the upholding of justice, or what is fair on a social scale

18. Seven steps of value clarification: list alternatives, examine possible conse-

quences of choices, choose freely, feel good about the choice, affirm the choice, act

on the choice, and act with a pattern

19. Concepts related to ethics: advocacy, cognition, comfort, communication, le-

gal issues, teaching and learning

20. Nurse with patients: acknowlaedges, supports, encourages involvement, en-

courages autonomy, help set goals

21. Nurse with peers: shares personal expertise, elicits expertise, and develop

sense of tryst and mutual respect

22. Nurse with other healthcare professionals: recognizes contribution by mem-

bers of the tea, listens, shares responsibilities, collaborates

23. Nurse with professional nursing organizations: seeks opportunities to col-

laborate with, serves on committees

24. Nurse with legislators: offers expert opinions on initiatives, collaborates with

HCPs and consumers of laws to serve needs

25. Mutual respect: occurs when each team member values the contributions and

knowledge of each other as equal

26. SBAR: situation, background, assessment, recommendation

27. Call out: used to report critical information to all members of the care team at

the same time

28. Checkback: technique of repeating back information to check that critical infor-

mation by the speaker is understood by the receiver

29. CUS: i am concerned, uncomfortable or safety issue to voice concerns

30. Two challenge rule: gives team members the right to voice safety concerns

twice to ensure that they have been heard

31. Conflict: occurs when there is a disagreement or discord among individuals,

groups, or organizations that prevents problem solving and interferes with effective

communication

32. Intraprofessional conflict: within an individual, from stress or tension within

roles

33. Interpersonal conflict: occurs between two or more individuals

34. Intergroup conflict: occurs between teams that are in competition or opposition

to one another

35. Interorganizational conflict: competition between two organizations that exist

within one market

36. Overt conflict: when people or groups openly disagree, apparent

37. Covert conflict: not obvious, underlying, expressive in reactive or avoidant

38. Competing: an assertive, power oriented approach that can be seen as self

centered or defensive

39. Collaborating: cooperative approach, gaining inside to the perspective of oth-

ers can lead to creative problem solving

40. Compromising: when both parties are partially satisfied

41. Avoiding: seen as uncooperative or a preference to not address the conflict

42. Accommodating: attempt to satisfy the concerns of others while neglecting self

43. Conflict competence: the ability to manage conflict depending on the situation

44. Incibility: rude and disruptive behaviors that progress to aggression, bullying

,and violence

45. Workplace bullying: consists of verbal attacks, refusal to help, negative speak-

ing, tanting; can cause physical and psychological stress, affect patient safety and

outcomes, and create a negative work environment46. Verbal abuse: malicious, repeated, harmful mistreatment of an individual with

whom one works, regardless of whether that person is an equal, superior, or a

subordinate

47. Profession: work that requires specialized training and/or skills.

48. Professional: A person who possess the characteristics, traits, behaviors, and

training that align with a particular occupation

49. Formation: process that facilitates the transformation of an individual from a

layperson to a professional nurse

50. accountability: competence or ability to perform the job correctly

51. Advocacy: the practice of expressing and defending patients needs

52. Attitude: mental state involving values, beliefs, feelings, and mood

53. Compassion: awareness of and concern about other individuals suffering

54. Abuses of power: attempt to use one's position or authority to shame, control,

demean, humiliate, or denigrate another person for personal gain

55. Intimidation: bullying, threatening, or forcing someone who is physically or

emotionally weaker to do something in order to avoid retribution

56. Commitment: an agreement or promise to do something, to act

57. Organizational commitment: relative strength of an individual's relationship to

and sense of belonging at an organization

58. Affective commitment: identification with and involvement in the profession -

you want to

59. normative commitment: feeling of obligation to continue in the profession

60. Continuance commitment: cost associated with leaving the profession are the

reasons one stays - money

61. Exploratory stage: explore positive aspects of the profession

62. Testing stage: discover negative elements of the profession - some don't get

beyond this based

63. Quiet and bored stage: humdrum routines - middle/late in the nursing program

64. Integrated stage: final stages - ready to take NCLEX

65. Work ethic: the belief in the importance of moral worth of work

66. Insubordination: refusal to complete task as assigned

67. Optimism: feeling things will turn out for the best

68. Pessimism: belief that situation is always bad - can spread to coworkers and

effects trust

69. Arrogance: excessive pride, feeling of superiority

70. Generational cohort: people born in the same general time span who share

key life experiences, including historical events, public heroes, pastimes, and early

work experiences

71. Generational gap: differences between generations and can cause negative

workplace effects

72. Baby boomers: workaholics, professionalisms, self-worth tied to work, question

authority

73. Generation x: seek challenges, self directed, instant access to info, want work

life balance, managers as mentors, want control over schedule

74. Millennials: collaborative, open minded, achievement oriented, daily feedback,

high maintenance, potential to be highest producing workforce in history, smart

devices necessary for daily life

75. Gen z: individualistic, less developed social skills, multitaskers, respond to sup-

portive feedback, like rewards

76. Counselor: help individuals needing support adjusting to a new normal following

hospitalizations or treatment, encourage to individuals to look at alternative behav-

iors and identify support systems to foster sense of control

77. Caregiver: nurse engages in activities that assist the patient physically, psycho-

logically, spiritually, and emotionally in a culturally competent matter

78. Communicator: the nurse identifies patient problems ,advocates on their be-

half, shares information, and functions as an active member of an interprofessional

team

79. Teacher: help patients learn about health and health promotion, mentor others,

encourage seeking of information

80. Patient advocate: represent the patients needs and wishes to other health

professionals

81. ana code of ethics: This document contains 9 provisions,is used as a guide

for a profession'smemberships, and is a social contractwith the public that the

professionserves.

82. nursing standards of practice: Guidelines that outline what isexpected of a

professional in a givenfield. Used to ensure that high qualitycare is delivered.

83. collaboration: Development of partnerships to achieve best possible outcomes

that reflect the particular needs of the patient, family, or community, requiring an

understanding of what others have to offer.

84. nurse-nurse collaboration: Mentoring programs, shared governance, patient

care handoff

85. collaboration benefits: Job retention, decreased resignation rates, improved

communication skills

86. basic collaboration competencies: Mutual respect, trust, effectivecommuni-

cation, giving and receivingfeedback, decision making, andconflict management

87. parallel communication: Each provider communicating withpatient indepen-

dently

88. Two primary sources of conflict: Role boundary issues and accountability

89. manage conflict: Setting limits, considering cultural differences, active listen-

ing.

90. therapeutic relationship: Demonstrating respect, being self-aware,maintaining

boundaries, being empathetic,accepting individuality, promoting equality

91. communication: One of the most important attributesof collaboration