MISM2301 Session Slides - Setting the Stage-Spring2025 sec 8

Page 1: Introduction to Management Information Systems

Setting the Stage:

• The focus is on the integration of technology and its transformative role in modern enterprises. Understanding how these technologies impact business operations is crucial for success in today’s digital landscape.

• Instructor: Guohou Shan, serving as an Assistant Professor at Northeastern University, brings a wealth of knowledge and industry experience to the course.

Page 2: Housekeeping

Essential Instructions for Communication:

• It is important to include "MISM2301" in email subjects followed by a descriptive title to ensure effective communication and organization of inquiries.

• Reminder: All students are expected to complete the Opening Day Questionnaire, which will help gauge initial perspectives and areas of focus.

Page 3: Importance of MIS

• Recognizing the significance of Management Information Systems (MIS) is vital, as they align with industrial trends and rapidly evolving demands in the job market.

• Highlighting potential career paths, MIS roles are often associated with higher salary brackets, making this field particularly appealing.

• Overview of the course schedule and performance assessment information includes key concepts: Information, IT (Information Technology), IS (Information Systems), and a detailed introduction to the concept of MIS.

Page 4: Course Modules and Performance Metrics

• Breakdown of course components includes:

  • Exam 1 and a structured post-exam review plan to reinforce learning objectives.

  • Grading breakdown encompasses assignments, quizzes, and final letter grades, providing a comprehensive view of assessment criteria.

  • Importance placed on the use of Respondus LockDown Browser to ensure exam integrity and security.

• Typical assessment questions focus on:

  • Understanding of the MIS integrative framework.

  • Evaluating potential MIS investments aimed at enhancing process improvements.

Page 5: Student Responses and Interests

• Survey results indicate diverse student demographics including percentages for each year in school from Freshman to Senior levels and concentrations such as finance, consulting, and data science.

• Insights gathered on students’ engagement with Canvas and frequency of interactions with course materials, highlighting the importance of continuous engagement.

Page 6: Assessment Guidelines

• Overview of assessment methodologies informs students on permissible uses of Generative AI (GenAI) across various activities:

  • Class participation and discussion board posts are encouraged to foster a collaborative learning environment.

  • Usage of GenAI is prohibited for quizzes to maintain academic integrity.

  • Critical thinking and case study analyses allow for the permitted usage of GenAI, fostering creativity and innovative thinking.

  • GenAI usage is strictly prohibited during exams to ensure fairness and authenticity.

Page 7: Student Concerns

• Open discussions encourage students to voice concerns impacting their learning experiences, addressing areas such as:

  • Perceptions of course difficulty, the necessity for additional practice, eagerness to learn, and variations in prior knowledge levels across students.

Page 8: Hard Rock Café Case Study

• Assignments focus on:

  • Analyzing primary strategies employed by Hard Rock Café to increase profitability through innovative practices.

  • Evaluating the information challenges faced by the organization over time.

  • Assessing how digital technology has created new paths for value addition within the company.

Page 9: Knowledge Hierarchy and Course Meta-Framework

• Revisitation of:

  • Knowledge hierarchy concepts that underpin effective information management.

  • Categorizing information systems into various processes, linking theory to practical application.

  • Discussion surrounding the necessity of digital transformation in achieving organizational goals.

Page 10: Knowledge Hierarchy Explanation

• Defined levels in the knowledge hierarchy consist of:

  • Data: Raw facts that require context for interpretation.

  • Information: Data that has been processed to provide meaning.

  • Knowledge: Information enriched with context to foster understanding.

  • Wisdom: Informed judgement and decision-making derived from knowledge.

Page 11: Strategic Responses to Digital Transformation

• Dynamic discussions regarding the impacts of digital technologies on value creation:

  • Exploration of both positive and negative ramifications.

  • Importance of organizational adaptations in response to technological advancements, along with common barriers faced in the transformation process.

Page 12: Definition of Information System

• An information system is defined as a collection of resources that facilitate storage, computation, distribution, and communication, all of which are essential for organizational efficacy.

Page 13: Components of Information Systems

• Basic framework presenting:

  • Inputs: Data fed into the system.

  • Processes: Activities that transform inputs into outputs.

  • Outputs: Information produced by the system.

  • Storage: Archival systems that retain data long-term.

  • Feedback Mechanisms: Processes that provide information on performance and areas for improvement.

• Emphasis is on systems thinking to drive continuous improvements.

Page 14: SIPOC Analysis

• The SIPOC model encompasses:

  • Suppliers: Entities supplying inputs.

  • Inputs: The materials utilized in processes.

  • Process: The steps taken to convert inputs into outputs.

  • Outputs: Final products or services delivered.

  • Customers: End-users or clients receiving the outputs.

Page 15: Information Systems Solution Components

• Key components identified include:

  • Actors, Instructions, Bridge, Hardware, Programs, Data, Procedures, and People.

  • Exploration of distinctions between computer-side processes and human-side processes to foster holistic understanding.

Page 16: Information Systems Evolution

• Reflecting on the evolution of information systems that increasingly integrate technology, people, and processes to adapt to changing organizational needs.

Page 17: Information Systems and People

• Discussion frames the vital role of human resources in project management and digital governance throughout the course, highlighting interactions between people and technology.

Page 18: Information Systems and Processes

• Breakdown of processes within Management Information Systems, including:

  • Strategic: Long-term decision-making processes.

  • Tactical: Mid-term processes focusing on resource allocation.

  • Operational: Day-to-day activities, described with specific examples such as Management Information Systems (MIS), Transaction Processing Systems (TPS), and Knowledge Management Systems (KMS).

Page 19: Information Systems and Business Process Management

• This segment emphasizes operational strategies and tools employed to enhance overall performance and efficiency across functions.

Page 20: Information Systems and Technology

• Key technological solutions outlined include:

  • Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and various application software tailored for specific business sectors.

Page 21: Information Systems and Hardware

• Identify critical hardware components that sustain information systems, such as laptops, servers, and comprehensive communication networks.

Page 22: Information Systems and Software

• A deep dive into software solutions that facilitate operations and enhance data processing capabilities.

Page 23: Information Systems and Data Management

• Discussion focuses on the significance of XBRL in effective data handling amid challenges of information overload.

Page 24: Information Systems Networking

• Detailed explanation of components and configurations necessary for effective data transmission and communication in modern networks.

Page 25: High-Level Use of Information Systems

• Functions of information systems delineated in areas of automation, information management, and facilitation of innovation across business processes.

Page 26: Risks of Unsuccessful Transformation

• Presenting statistics reflecting high failure rates associated with organizational digital transformations, emphasizing the need for strategic planning.

Page 27: Analysis of Failed Transformations

• Group discussions prompted to identify key reasons behind failed digital transformations, learning from mistakes to drive future successes.

Page 28: Impact of Business and Technology Study

• Training aims to build critical-thinking and systems-thinking skills, equipping students to tackle technology-related challenges effectively.

Page 29: Future Trends in Technology and Finance

• Insights detail how emerging technology firms shape financing and investing strategies, paving the way for innovative business practices.

Page 30: Technological Advancements in Auditing

• Highlights the importance of reliability in auditing practices, underscored by technological developments such as real-time transaction monitoring systems.

Page 31: Marketing Technology Strategies

• Explores how modern marketing strategies leverage CRM systems and data analytics to drive engagement and conversion.

Page 32: Operations Management Innovations

• Provides an overview of systems that support supply chain management and process enhancements, showcasing major innovations.

Page 33: Human Resource Technology Use

• Discusses evolving trends in recruitment and training processes that are heavily influenced by technological advancements.

Page 34: Recap of Key Takeaways

• Summarizes structures covering information systems, digital transformation, alongside their implications across various academic disciplines.

Page 35: Weekly Class Reflection

• Encourages students to actively engage with their learning by documenting three key takeaways from class activities and discussions, promoting reflective learning.

Page 36: Upcoming Class Topics

• Provides a preview of future class discussions on disruptive technologies, including reading assignments concentrating on innovation strategies and their implications in the business world.