Evaluating ROI on Your Company’s Learning and Development Initiatives

Introduction to Learning and Development (L&D) Challenges

Key Points

• L&D programs are often expensive and hard to track outcomes.

• Typically yield poor ROI for firms.

• Critical to developing a true learning organization.

Strategy for Improvement

• The first step: Quantify baseline performance before training.

  • Understand existing knowledge.

  • Analyze contributions to individual and team outcomes.