Management of People - Exam Notes

Human Resource Management (HRM or HR)

• Management of people in a business.

• Oversees people aspects; in small businesses, handled by managers.

• Ensures the right number of employees, attracts/hires best, trains well, manages effectively, pays correctly, maintains healthy relationships, and complies with legislation.

HRM Responsibilities

• Recruitment.

• Training.

• Motivating & retaining.

• Legislation.

• Technologyuse.

Linking HR to Production Factors

• HR aligns with factors of production.

Recruitment & Selection

• Recruitment: encouraging job applications.

• Selection: choosing the best candidate.

Stages of Recruitment and Selection

• Job analysis.

• Job description.

• Person specification.

• Advertising (internal or external).

• Application forms & CVs.

• Short-listing.

• Interviews & testing.

• Job offer & referencing.

Recruitment Stages

• Identify vacancy.

• Carry out job analysis.

• Create job description and person specification.

• Advertise job.

• Send out application forms.

Job Description

• Tasks and responsibilities of the job including:

  • Duties.

  • Pay.

  • Location.

  • Hours.

  • Conditions of work.

Person Specification

• Skills and qualifications needed for the job (essential or desirable).

Internal vs. External Recruitment

• Internal:

  • Advantages: Boosts morale by offering career growth.

  • Method: Company intranet, noticeboard

• External:

  • Advantages: Introduces fresh ideas.

  • Method: National press, recruitment agencies, online advertisement

Selection Steps

• Collect application forms and CVs.

• Create a shortlist.

• Hold interviews/testing.

• Inform successful candidate.

Methods of Selection

• Interview: Assess suitability through questions.

• Assessment center: Mix of methods like interviews, presentations, and tests.

• Testing: Determines suitability with practical assessments.

Testing

• Provides extra candidate information.

• Evaluates performance under pressure.

Job Offer & Referencing

• Referencing: Validates candidate via recommendations.

• Employer extends offer, checks references before start date.