business unit 1
Business Unit 1: Exploring Business (CTEC Level 3)
1.1 Different Types of Business Activity
Primary Sector: Businesses involved in extracting natural resources (e.g., farming, fishing, mining).
Secondary Sector: Businesses that manufacture goods or construct infrastructure (e.g., car manufacturing, construction).
Tertiary Sector: Businesses that provide services (e.g., retail stores, healthcare, education).
1.2 Different Sectors of Operation
Private Sector: Businesses owned by individuals or groups for profit (e.g., Apple, Tesco).
Public Sector: Organizations funded and operated by the government to provide services (e.g., NHS, public schools).
Third Sector: Non-profit organizations focused on social or environmental goals (e.g., Oxfam, RSPCA).
1.3 Different Forms of Legal Business Ownership
Sole Trader: Single owner, simple to set up, full control, unlimited liability.
Partnership: Owned by two or more people, shared responsibility, unlimited liability.
Private Limited Company (Ltd): Shares owned privately, limited liability, more complex setup.
Public Limited Company (PLC): Shares traded publicly, limited liability, significant regulation.
Community Interest Company (CIC): Combines profit-making with social goals, reinvests profits.
Franchise: A business model where individuals operate under an established brand (e.g., McDonald’s).
1.4 Factors Which Inform Business Ownership
Control: Sole traders have full control; partnerships and companies share control differently.
Liability: Sole traders and partnerships have unlimited liability; companies have limited liability.
Taxation: Sole traders and partnerships pay income tax; companies pay corporation tax.
Finance: Larger businesses often require significant capital, influencing ownership type.
Growth Potential: PLCs can raise large amounts of capital via public investment.
1.5 Differing Business Aims and Objectives
Profit: Generating surplus revenue after costs.
Growth: Expanding operations, which can be internal (e.g., opening new stores) or external (e.g., mergers).
Survival: Ensuring the business continues to operate, especially during challenging periods.
Customer Satisfaction: Providing quality products/services to build loyalty.
Reputation: Building a positive brand image through ethical practices and quality.
Sustainability: Reducing environmental impact while maintaining profitability.
2.1 Key Tasks of Functional Areas of Businesses
Marketing: Running campaigns, market research, managing brand identity.
Human Resources (HR): Recruiting, training, managing employee relations.
Customer Service: Handling complaints, providing after-sales support.
Operations Management: Overseeing production processes, ensuring efficiency.
Finance: Managing budgets, monitoring cash flow, preparing financial reports.
Purchasing: Sourcing materials and negotiating with suppliers.
2.2 How Business Functions Interrelate
Example: A marketing campaign increases demand, requiring operations to boost production and HR to hire additional staff.
Poor customer service can damage reputation, reducing sales and impacting finance.
3. Understand the Effect of Different Organisational Structures
Hierarchical Structure: Clear chain of command, but slower decision-making.
Flat Structure: Fewer management levels, faster communication, but managers may be overstretched.
Matrix Structure: Combines functional and project-based teams, promoting collaboration but potentially causing confusion.
4. Be Able to Use Financial Information
Costs: Expenses incurred by the business (e.g., rent, wages, raw materials).
Revenue: Income from sales of goods or services.
Profit/Loss: Profit occurs when revenue exceeds costs; loss occurs when costs exceed revenue.
Break-even: The point where total revenue equals total costs, neither profit nor loss.
5. Understand the Relationship Between Businesses and Stakeholders
Stakeholders: Individuals or groups affected by the business, including:
Owners: Seek profit and business growth.
Employees: Want job security, fair wages, and good working conditions.
Customers: Expect quality products/services at fair prices.
Suppliers: Rely on consistent orders and timely payments.
Local Community: Concerned about environmental impact and job creation.
Government: Interested in tax revenues and compliance with laws.
Stakeholder Conflicts:
Owners may prioritize profit, while employees seek higher wages.
Local communities may oppose expansion due to environmental concerns.
Additional Notes:
PESTEL Analysis: Evaluates external factors affecting a business:
Political: Government policies, trade regulations.
Economic: Inflation, unemployment, economic growth.
Social: Changing demographics, cultural trends.
Technological: Innovations, automation.
Environmental: Sustainability, climate change.
Legal: Employment laws, health and safety regulations.
Corporate Social Responsibility (CSR): Businesses adopting ethical practices to benefit society and the environment.