Attribution Theory & Person Perception
Attribution - the process of explaining the causes of one’s behavior
Internal - personal/dispositional
External - situational
Explanatory style - predictable patterns of how people explain good/bad events
Three steps of attribution
Antecedent - prejudge people or events on what we know or think about them
Attribution - give reasons for an individual’s behavior based on the antecedent, comes from personal experience and/or schemas
Consequence - the real reason for the behavior
Biases in Attribution
Fundamental attribution error - tendency to attribute behavior of others to internal factors
Actor/observer bias - tendency to attribute others’ behavior to internal causes while attributing our own behavior to external causes
Self serving bias - tendency to take personal credit for positive outcomes, but blame external causes for failures
Confirmation bias - we only remember information that confirms our bias, and forget information that does not
Racism - somewhat unconscious thought process of applying information from our experiences to a group monolithically
Discrimination - the physical act of behaving differently towards a group in response to attributions which can be shown through negative interactions and sometimes violence
Locus of Control
Internal - expect events to be controlled by own efforts
External - expect events to be determined by external forces outside of their control
Person Perception
Person perception - mental processes we use to form impressions of people
Mere exposure effect - all else being equal, attitudes toward object/person become more positive the more frequently exposed to it
Self fulfilling prophecy - behaving in ways that elicit behaviors from others that confirms their beliefs/perceptions about themself or others
Social comparison - evaluating oneself based on comparison to other members of society or social circles
Attitudes
Forming attitudes are generally learned, stable, and evaluative
Persuasion
To change attitudes
Elaboration likelihood model
Central route to persuasion - content of message is more important than characteristics of communicator
Peripheral route - little attention to central content of message, affected by persuasion cues that surround it
Halo effect - a positive impression of a person in one area, unconsciously influences how you perceive them in other areas
Persuasion techniques
Foot in door technique - get person to agree to a small request and gradually present larger requests
Door in face technique - request favor likely to be denied, then concede to lesser request
Cognitive Dissonance
People want attitudes and behaviors to be consistent
Dissonance - is inconsistency b/w attitudes and behaviors
Causes tension and anxiety that motivates change
It is easier to change attitudes than behavior
Leon Festinger
Asked people to do a dull task and later asked them to persuade another person to do it saying it was exciting and fun for $1 or $20
People who got $1 reported a more positive experience bc the $1 group changed attitude to create consistency and the $20 had adequate justification
Social Influences
Deindividuation - phenomenon when a person becomes submerged in a group and loses sense of individuality
Tend to do things would normally not do when alone
Norman Triplett (1897) - noticed bicycle races trended to go faster when others were present
Race alone against clock
With another cyclist not competing - fastest
With another cyclist competing - fastest
Robert Zajonc - social facilitation vs social impairment
Presence of others increase general level of arousal
Arousal increases tendency to perform behaviors that are most dominant
Improves performance for familiar tasks only
Social loafing - exerting less effort when performing a group task than when performing same task alone
Group polarization - interaction and discussion of individuals in a group with similar beliefs/attitudes tends to make them more extreme
False consensus effect - tendency to overestimate how much others agree with oneself
Conformity - changing one's behavior of beliefs to match those of others generally as a result of real or imagined through unspoken group pressure
Asch’s conformity study
Factors Influencing Conformity
Ambiguity - when something is less certain, rely on others opinions
Group size unanimity - more powerful when 3+ people, if one person disagrees, conformity decreases
Social status
Prior commitment
Culture that promotes importance of social standards
Milgram Obedience Studies
40 male subjects, variety of backgrounds who were told the experiment was to study effects of punishment on learning/memory
Teacher (subject) is to increasingly shock learner for wrong answers and learner is strapped into chair, electrodes attached to arms
When teacher would question continuing, experimenter told him he must continue
26/40 people went to lethal voltage
Altruism and helping behaviour
Altruism =an unselfish concern for another's welfare
Helping behavior does not seem to come naturally
Pick up learning / environment
The kitty genovese story
NYC (kew gardens)- march 13,1964
330 28 yo woman going from car to apt
Man attracted, stabbed and raped her - she screamed and came to window - attacker left scene– however nobody came to help or called police - then he stabbed her again and raped her again - she died on the way to the hospital
Public appalled that nobody took action
Some neighbors didn't want to get involved
Later found out one individual called the police but police took their time getting there
Bystander effect - a phenomenon where chances someone will help decrease as number of people present increases
John Darely and Bibb Latane - had students participate in a discussion over intercom, could only hear students mic that was on
People more likely to help when they are the only one there and not in a group of people.
Why do we help
Social exchange theory
We help when the costs of helping are outweighed by the benefits
Socialization
Social reciprocity norm
Social responsibility norm
Some factors influencing helping behavior
Clarity of need
The person devereses help
Presence of others - bystander effect: diffusion of responsibility
Witness others helping
Similarity to self
Personality of helper (especially empathy)
Not busy. Preoccupied
Environmental factors (urban vs rural- population density)
Gender
Mood
Aggression
Comes from superiority, injustice, vulnerability, distrust, and hopelessness
Factors contributing to prejudice and discrimination
Just world phenomenon - tendency for people to believe the world is just and people get what they deserve, allows people to rationalize away injustice and blame the victim
Scapegoat theory - tendency to blame someone else for our own problems, allows us to explain our hardship or failure while maintaining our self image
Attraction
Proximity - we like people who are close by, proximity between two people predicts liking, applies to communication rather than physical proximity
Interactions seeing and interacting with people
Anticipation of interaction - prefer those we expect to meet and interact with
Familiarity
Physical attractiveness - we are attracted to what we consider beautiful
Matching hypothesis - people often pair with others who are about as attractive as they are
Costs of beauty - what is beautiful is not good in all way
Similarity - we like people who are similar to us like personality, behaviors, activities
Reciprocity - we tend to like those who like us
Reward theory of attraction - attracted to those whose behavior is rewarding to us
Direct rewards - positive consequences we experience as a result of other person’s presence
Indirect rewards - positive consequences that we experience in the other person’s presence
Motivation and Emotions
Motivation - process that initiates, guides, or maintains behavior
Evolutionary theories
Based on instincts - common behaviors common across a species and unlearned
Biological theories
Drive reduction theory - physiological needs create a tense state called a drive that motivates the organism to find a way to satisfy the drive
Homeostasis focused
Optimal arousal theory - we are motivated to maintain a certain level of arousal, each person has a different level of sensation seeking that satisfies them
Yerkes dodson law - performance improves with optimal arousal up to a certain point then performance decreases
Cognitive and behavioral theories
Incentive theories - pulled toward what motivates us through incentives
Intrinsic motivation - driven by an interest or enjoyment in a task or internal positive feelings
Extrinsic motivation - driven by a desire for external factors
Humanistic theories
Maslow hierarchy of needs - physiological needs, safety and security, love and belonging, self esteem, self actualization
Hunger and motivation
Lateral hypothalamus motivates us to feel hungry
Ventromedial hypothalamus motivates us to feel full
Hunger is influenced by insulin, leptin, orexin, ghrelin, obestin
Theories of Emotion
Have various components
Physiological arousal
Expressive behaviors
Consciously experienced thoughts and feelings
Emotion - a temporary experience with positive, negative, or mixed qualities, experienced with varying intensity as happening to self
James lange theory - stimulus arousal physiological response and emotion comes from our awareness of this response
Physiological arousal and experience of emotion happen at the same time
Brain’s cortex and sympathetic nervous system are simultaneously activated
Schachter two factor theory - current theory, emotion comes from cognitive interpretation of our physiological arousal
Expecting arousal - little emotion, told would do nothing, similar emotions to others around them
Stress
Occurs anytime we adapt and adjust to our environment
Distress - stress that stems from acute anxiety or pressure
Eustress - positive stress which results from striving toward a challenge
Hassles - minor, day to day stressors
Uplifts - an activity or situation that makes a person feel good, protects a person from stress
Approach approach conflicts - choose between 2 attractive options
Avoidance avoidance conflicts - choose between two disagreeable options
Approach avoidance - you find yourself in a situation that has both enjoyable and disagreeable consequences
Double approach avoidance - choose between multiple alternatives, each has pleasurable and disagreeable aspects
General adaptation syndrome - hans style 3 stages
1. Alarm - prepares body to react
2. Resistance - does what it takes to get through the time or event
3. Exhaustion - stress is gone and body can relax, depletes immune system
Tend and befriend - response to stress by reaching out to seek and give support, caused by different hormones and neurotransmitters released under stress in women so they tend to do this approach more
Factors that enhance stress - unpredictability, pressure
SRRS scale - measures stress
Coping - stressful attitudes have to do with the type of person you are
Type a
Type b - easygoing
Optimistic personality type - events are temporary, it's not your fault, will not have broader effects
Pessimistic - events as a direct implication about you, events having catastrophic events
Problem focused coping - deals directly with the root of the stress and tries to fix it for the future
Emotion focused coping - helps to control your own emotions or negative feelings about the stressor
Maladaptive coping techniques - can come from any positive coping technique
Psychodynamic theory - freudian theory that tells what shaped our personalities
Ego - executive mediator conscious mind
Superego - internalized ideals preconscious mind
Id - unconscious psychic energy unconscious mind
Projective Tests
Rorschach inkblot test - series of inkblot images in which the respondent is asked to identify what they see
Thematic Apperception test (TAT) - series of ambiguous and vague pictures to which the respondent needs to add a story or information
Strengths - open ended questions allow for interpretation and further discussion
Weaknesses - interpretations may vary, less empirical and data driven than objective tests, less reliable
Neo- Freudians
Neo freudians agree with freud that: personality structure of id ego and superego, importance of unconscious, importance of childhood, anxiety and defense mechanisms
Place more emphasis on the conscious mind in interpreting and coping and less of an emphasis on sex and aggression
Alfred Adler - personality rooted in inferiority complex which is cased by need to control own lives
Believed people wanted to move from inferiority to superiority
Carl jung - early follower of freud, didn’t identify specific stages like freud did, split unconscious mind into personal and collective unconscious
Karen horney - first feminist personality psychologist, claimed men have womb envy, stronger emphasis on power of cultural factors on personality rather than instincts
Humanistic perspective
Abraham maslow & hierarchy of needs
Actualization is a need not a capacity
Deficiency and growth orientation
Personality develops through an actualizing tendency that unfolds with each persons unique perception of the world
Cognitive Perspective
Albert ellis - believed our personality is formed by the way we respond to situations and event, called his ABCs: Activating Event, Belief about that event, consequence of the event
Aaron beck - thought patterns lead to a feeling of learned helplessness
Focus on internal or external locus of control
Social Cognitive Theory
Suggests behavior patterns are created by the interaction of our thoughts and what we learn through observation and conditioning, emphasizes how personality interacts with environment
Assumed our traits interact with social context to produce our behavior which is predicted by behavior in past similar situations
Albert bandura (bobo doll) - reciprocal determinism, behavior personal factors and environment contribute to self efficiency and self esteem
Self concept - how we view ourselves in relation to others
Self efficiency - our sense of competence and effectiveness
Self esteem - our feelings of high or low self worth
Sociocultural Perspective
Individualist - people concerned about own well beings
Collectivist - people concerned about well being of group
Trait perspective - focused on what traits are and patterns of predictable behavior
Gordon allport - describe behavior in terms of fundamental traits which are made up of a person's characteristic behaviors and conscious motives
Cardinal traits - dominate whole life
Central traits
Isabel briggs meyers and katherine briggs wrote meyers briggs personality inventory
Major trait personality inventories - objective tests, forces answer choices based on normed and standardized data to analyze results, more reliable than projective tests
Personality Tests
Minnesota multiphasic personality inventory - MMPI, objective tests, 567 true false questions, indications of habits strengths fears and mental problems
Big five personality test - extroversion, agreeableness, conscientiousness, openness to experience, and emotional stability