Social Psychology: considers how individuals interact with each other
Sociology: how groups interact with each other
Attribution: the way explain the cause(s) of behavior
Dispositional Internal: behavior driven by personality, feelings, ability, etc.
“I got a bad grade because I’m dumb”
External: behavior driven by outside situations
“I got a bad grade because I was distracted by the noisy fan”
Fundamental Attribution Error: when we go too far in assuming that a person’s behavior is driven by personality
we reemphasized dispositional attribution and underestimate situational attribution
Self-Serving Bias: “if I succeed, it is my doing, but if I fail it not my fault.”
Actor-Observer Bias: attributing other’s behavior to their character and one’s own behavior to the situation
Explanatory Styles
How you explain negative events
Optimistic: tends to attribute negative causes to external and specific factors
Pessimistic: tends to attribute negative events to internal factors
Locus of Control
Internal: believing ones’s actions significantly influence outcomes
External: believing that external forces determine outcomes
Cognitive Dissonance: when actions aren’t in harmony with our actions
Persuasive Message
Audience | Processing | Persuasion | |
Central (Logical) | Motivated, analytical | High effort; evaluating message | Lasting change in attitude |
Peripheral (Emotional) | Not motivated or analytical | Low effort; persuaded by cues outside message | Temporary change in attitude |
Halo Effect: tendency to allow one specific trait of a person, company, product to positively influence our judgement of their other related traits
Mere Exposure Effect: occur when people are exposed to stimulus repeatedly over time, which causes them to like the stimulus more
Foot-in-the-door Technique
Small compliance to large compliance
more likely to agree to large request after agreeing to small one
Door-in-the-face Technique
large compliance to small compliance
more likely to agree to a small request after agreeing to a large one
Role Playing: play role, event though pretend, eventually tend to adapt attitudes that go with role and become role
Conformity: refers to adjusting our behaviors thinking to fit in with a group standard
Automatic Mimicry: confirming without realizing
mimicry of others not by choice
body language (contagious yawning or smiling)
adopting region accents, grammar, vocab
empathetic shifts in mood to match others
adopting coping styles of parents/peers (generational trauma)
Social Norms: “correct” or “normal” standards in society
Asch Conformity Study: 1/3 of people will agree with obvious mistruths to match group
Social Influence Theory:
Normative: going along with other's in pursuit of social approval or belonging
Informational: going along with others because their ideas and behaviors makes sense or they have knowledge
Likely to conform:
not firmly committed to one set of beliefs/behaviors
medium sized group and unanimous
admire or are attracted to the group
group makes you feel incompetent, insecure or closely watched
Factors to Increase Obedience:
when orders were given by:
someone with (or seemingly with) legit authority
someone associated with prestigious institution
someone standing close by
when “learner” / victim is in another room
when other participants obey and/or nobody disobeys
Social Relations:
Prejudice: an unjustified attitude toward group (usually bad)
stereotype: generalized believe about group, applied to every member of the group
Discrimination: unjustified behavior selective applied to members of group
In Group: Group that one identifies with and belongs to (“WE”)
Out Group: group that one does not belong to/identify with (“THEY”)
Thinking Habits Reinforce Prejudice:
Availability Heuristic: stereotypes are built on vivid cases rather than stats
Confirmation Bias: not likely to look for counter examples to stereotypes
Hindsight Bias: Blames victims for misfortunes
Cognitive Dissonance: “My culture treats minorities this way, it cannot be bad”
Altruism: Unselfish regard for the welfare of other people
helping/protecting others without personal gain, does right thing despite personal sacrifice/risk
does not count if satisfaction from deed or any form of benefit for “selfless” individual
Social Exchange Theory: states our social behavior is exchange process, aim of which is to maximize benefits and minimize cots
Reciprocity Norm: states an expectation that people will help those that help them
Social Responsibility Norm: expectation that people will help those in need of help
Bystander Effect: less likely to render aid if other bystanders are present
Most likely to help when the person being helped:
appears to be in need
is a woman and/or similar to us
is small town / rural area
Upon encountering person:
we feel guilt and/or saw someone else trying to help
not in hurry and/or preoccupied
in a good mood
strongest predictor
Social Trap: Pursuing own self-interest instead of good for collective group