NURS1040 Lecture 1 Week 4 - Part 1- Communication

Introduction

• Greeting and introducing the speaker, Shelby Herring, live from Sydney.

• Acknowledges that Sue Boylan is sick and cannot deliver the lecture.

Acknowledgement of Country

• The University of Notre Dame acknowledges the traditional owners of the land:

  • Fremantle campus: Whadjuk Country

  • Broome campus: Yaroo Country

  • Sydney campuses (Darlinghurst and Broadway): Gadigal Country

• Respect is paid to elders past, present, and emerging, and to any Aboriginal and Torres Strait Islander people present.

Important Announcements for Students

• Students in Fremantle and Sydney need to provide personal details to the School of Nursing for placement

  • Link provided on slides or via a QR code

  • Important to ensure placements are near students' residential addresses.

  • Personal emails may be used if student emails are down.

• Blackboard system improvements noted; more students have been added.

Uniform Policy

• Full uniform is mandatory in labs this week.

• Acknowledges that some students may be late arrivals and cannot immediately get uniforms.

  • Students should communicate this to their tutors if they haven't acquired uniforms yet.

• Mandatory rules include:

  • No jewelry except plain wedding bands.

  • No bracelets, watches, or artificial nail enhancements.

  • Concerns about being turned away from placements for non-compliance.

Upcoming Lab Activities

• This week's focus: Communication and data collection from clients.

• Next week (week five): Labs will start on vital signs for clinical skills exam in week 11.

  • Students should have a FOB watch for this practice.

  • Alternatives are available if students do not have them yet.

Assessment Information

• Assessment 1: In-class test worth 20%; scheduled next week.

• Late enrollers should apply for deferred assessment if they need extra time.

• Cramming is discouraged; preparation ahead of time is emphasized.

• Use of Cadmus LockDown Browser software for test integrity.

  • Must download for test in tutorials.

• Alternative paper version for those without Blackboard access.

Test Format

• The test will include multiple-choice questions, true/false questions, and matching questions.

• No essay questions but may include fill-in-the-blank questions.

• Students are encouraged to familiarize themselves with question types via Cadmus practice test available on Blackboard.

Communication in Nursing

• Communication is foundational to the therapeutic relationship.

• Nursing processes and assessment relate closely to effective communication.

• Discusses phases of the nursing process with a focus on assessment.

• Preventative care emphasis: Falls and pressure injuries discussed in lab settings.

Importance of Therapeutic Communication

• Effective communication builds trust with clients and ensures safety in care.

• Structured communication (like ISOBAR) is vital in healthcare settings, especially in emergencies.

• Different types of communication are highlighted:

  • Intrapersonal (self-talk)

  • Interpersonal (between individuals or small groups)

  • Group/Organizational (larger interactions)

  • Mass Communication (specific events, e.g., COVID updates).

Nonverbal Communication

• Nonverbal cues play a significant role in conveying messages and care.

• Key components:

  • Eye contact, body language, posture, and gestures.

  • Importance of being aware of how one is perceived through appearance and demeanor.

Verbal Communication Skills

• Key elements of effective verbal communication discussed:

  • Clarity, timing, relevance, adaptability, and credibility.

  • Importance of avoiding medical jargon to ensure understanding for patients.

Listening Skills in Nursing

• Listening actively and attentively to clients’ words and feelings is crucial.

• Gathering accurate information through various questioning techniques:

  • Open-ended questions, closed questions, probing questions, and clarifying questions.

  • Avoid leading questions that imply desired answers.

Cultural Competence in Nursing

• Importance of cultural competence for effective communication and care.

• Demonstrating respect and understanding for diverse cultural backgrounds.

• Engage with clients to learn and respect their practices and beliefs.

Culturally Safe Care for Aboriginal and Torres Strait Islander Peoples

• Discussion of personal biases and importance of awareness in healthcare.

• Issues of historical distrust toward healthcare systems among Indigenous populations are highlighted.

• Types of culturally relevant practices and effective communication strategies are discussed.

Reflection on Personal Knowledge and Awareness

• Self-reflection encouraged regarding personal knowledge of Indigenous cultures and histories.

• Understanding cultural differences and their impact on therapeutic relationships is emphasized.

• Encouragement to establish trust and respectful communication across all cultural practices.

Conclusion

• The session highlights the intricacies of communication in nursing practice.

• Emphasis on continuous learning and cultural competence as pivotal elements in providing excellent patient care.