This chapter serves as a quick reference for the decision-making process, essential for a CPA.
Enabling Competencies:
Solving problems and making decisions
Communicating
Adding value
Learning Outcomes:
Identify the CPA Way in the decision-making process.
Assess the situation effectively.
Analyze issues during decision-making.
Make conclusions and recommendations.
Apply decision-making steps to scenarios.
Decision-making is a crucial enabling skill for a CPA.
Steps of the Decision-Making Process:
Assess the Situation: Define the scope of the problem.
Analyze Major Issues: Collect, verify information, and conduct analysis.
Conclude and Advise: Make recommendations based on integrated analysis.
Understanding the Problem: Analyze the context of the issue, e.g., outsourcing manufacturing.
Identifying Problems:
Determine if the issue involves multiple sub-problems for analysis.
Example: Consider if outsourcing is the best option or if in-house production is viable.
Breaking Down the Problem:
Should the company outsource or continue in-house manufacturing?
Which outsourcing supplier to choose?
What is the best manufacturing equipment?
It’s essential to assess whether the issue needs attention.
Use provided facts to guide analysis focus:
If detailed information is given, a thorough analysis is likely expected.
If information is sparse, minimal attention may be warranted.
Performing Analyses:
Choose appropriate tools for analyzing alternatives based on collected information.
Focus on quantitative analysis with consideration of qualitative factors.
Preparation:
Create an outline and use it for gathering relevant information.
Understand the problem and selected tools help frame the analysis effectively.
Identifying Decision Makers: Understand the goals and objectives of the individual or organization making the decision.
Decision Criteria: Guidelines based on the decision maker's objectives:
Choices may involve trade-offs among competing goals.
Example of Using Decision Criteria:
A cost-driven company may prioritize the most cost-effective option when outsourcing.
A quality-driven company will focus on overall product quality but will still consider costs.
Recommendations: Base conclusions on existing information and suggest additional information collection if necessary to enhance advice.