BDPT

Session 1 Summary

IT= Technology (Tools, Hardware, software, network)

IS= IT + People + Process + Structure

Hierarchy= Data–(Connectedness) → Information– (Usefulness) → Knowledge → Wisdom

Data= Codified raw facts are recorded events stored digitally as letters and numbers.

Information= When it is processed, structured, or given meaning, making it interpretable.

Information Literacy= The ability to recognize information essential managerial skill.

Business Uses of Information= Communication, process support, decision and a product.

Business process: Set of coordinated activities that lead to a specific goal or outcome

Session 2 Summary

System= Interconnected components processing inputs into outputs to achieve a goal.

Characteristics system: Goal-oriented and Interrelated components working together.

IS Processing Cycle= Input (data collection), Processing (data transformation), Storage (data retention), Output (usable information), and Control (ensuring accuracy).

Elements IS= Data (raw facts), Hardware (physical devices), Software (instructions), Communication Media (networking tools), Procedures (usage guidelines), People (users).

Open systems= Interact with their environment, exchanging information and adapting to changes.

Closed systems=  operate in isolation with minimal external interaction.

Feedback & Control= Ensuring proper IS operation, often using feedback loops.

Why Information Systems= Efficient data collection, storage, processing, and retrieval.

Business Rule: Defines or restricts business operations to control behavior.Michael Porter’s Value Chain: A model that breaks down a business into primary (inbound logistics, operations, outbound logistics, marketing & sales, service) and support activities (firm infrastructure, HR management, technology development, procurement) to analyze competitive advantage.

Business Process: A coordinated set of activities involving many people and decisions, often spanning multiple organizations, to achieve a specific goal.

Process Modeling: Mapping processes to understand their structure and interrelations.

Process Improvement (BPR): Redesigning cross-functional processes to eliminate silos.

Business Process Reengineering (BPR): Fundamental rethinking, radical redesign, and dramatic improvement of business processes.

Goals of BPR: Effectiveness (meeting expected outcomes), Efficiency (speed of process completion), Internal Control(data accuracy/security), Compliance (adherence to regulations).

Improving Processes: Identify key processes, assess necessity, leverage IT for improvement, and evaluate redesign impacts.

Levels of Change: Automate (increase efficiency), Informate (enhance decision-making), Transform (fundamentally redesign processes).