RH

Trade Marketing Flashcards

Trade Marketing: Key Concepts

Trade Marketing Definition

  • Trade Marketing (TM) focuses on the BUYER/shopper, distinct from marketing (consumer) and sales (customer/client).
  • Aims to coordinate and align all departments, acting as a growth engine in the channel/retailer/point of sale.
  • TM involves landing marketing strategies (4P's) into the retail environment (POS).

Importance of Trade Marketing

  • Distributors are key to reaching customers, especially in FMCG.
  • Manufacturers depend on retailers, necessitating collaboration.
  • Collaboration involves manufacturers understanding retailer differences and retailers recognizing manufacturers as category experts.
  • Goal: Boost demand, achieve efficiency, and fulfill shopper needs.

Trade Marketing vs. Traditional Marketing & Sales

  • Marketing: Focuses on consumers.
  • Sales: Focuses on customers/clients.
  • Trade Marketing: Focuses on buyers/shoppers, influencing purchasing decisions at the point of sale.
  • About 70% of purchasing decisions are made at the point of sale, and 68% are unplanned.

Trade Marketing Objectives

  • Coordinate and develop trade marketing plans by channel.
  • Ensure correct implementation of company strategy, fitting retailer needs.
  • Define segmentation, target, positioning, price policy, image, assortments, and promotional activities.
  • Manage categories.

Evolution of Sales and Marketing Departments:

1900-1960

  • Hierarchical system (army).
  • Limited decision-making for marketers.

1960-1970

  • Marketing expands, developing functional areas (distribution, sales, advertising).
  • Emergence of the "four P's".

1980s

  • Customer satisfaction and relationships become essential.
  • Distributors become important for manufacturers.
  • Trade Marketing appears, along with Key Account Managers.

1990s

  • Reduced hierarchical levels; quicker market response.
  • Integration and collaboration between customers and suppliers.

2000s

  • Focus on micromarketing and personalized relationships.
  • Commercial organizations prioritize customer strategy.
  • Emphasis on the "three R's": Recruit, Retain, Recover customers.

Trade Marketing Apparition

  • First appears from 1980 to 1990 in U.S.A and Europe.

Why Trade Marketing Appears

  • Sales concentration.
  • The Marketing Mix of each channel has a distorting screen or lens effect between consumer demand and supplier.

Key Elements of Modern Organizational Structure:

  • Define working roles for efficient execution.
  • Establish collaboration to integrate activities.
  • Focus on ROI, analysis, and feedback, while preparing for constant change.

Trade Marketing Roles and Responsibilities:

  • Support commercial management.
  • Develop trade policy.
  • Manage assortment and pricing policies.
  • Oversee POS management and sales activation.
  • Analyze information and sales force communications.

Objectives of Trade Marketing Department:

  • Identify growth opportunities.
  • Support KAM and Sales Team.
  • Improve marketing/sales interaction.
  • Reinforce customer marketing orientation.

Trade Marketing Team Placement:

  • The trade marketing team has to be within the organizational chart close to comercial direction and Marketing.

Trade Marketing Summarizing

  • Vertical strategic and operational alliance: Processes, technologies, information exchange, commitment →partnering

Trade Marketing Director - Responsibilities

  • Coordinate and develop marketing strategies in commerce to achieve the business objectives.
  • Develop, implementation and monitoring of all programs designed to improve 4P strategies.
  • Working closely with the global team to ensure that global strategies are in line with local executions

Trade Marketing Director - Requirements

  • 4-5 years of FMCG experience in Trade Marketing and Key Account Management.
  • Knowledge of trade marketing concepts and best practices.
  • Very good communication and relationship skills. Focused on results.