Exam 3 Flashcards

How do teams differ from groups?

1. Interdependent, specific goals/tasks, limits to size

What is the team developmental process? (situation: Olga)

1. storming

Scenario:  How do you get team members to find common goals?

1. Creating a clear mission stmt.

What is task interdependence

1. Teammates rely on each other for info, materials, resources

Which role encourages team participations

1. Gatekeeper

What is a management team?

1. Oversees functions areas

What is a parallel team?

1. A team that's working alongside something else

What theory says Diversity can be detrimental to a team

T/F  Team viability is the likelihood the team can work together effectively

Scenario: Is this the brainstorming technique?

What is social loafing

1. When we feel less accountable in a group

Scenario: Task coordinator

1. When a person communicates with groups from other areas

What are 3 things that apply to team decision-making?

1. Staff validity, decision information, hierarchical sensitivity

Transition processes

1. Debriefing and after action reviews are examples

Information richness: the amount and depth of information that are transmitted in a message

slides:the back-end of chapter 12 : centralization is higher in network structure with fewer members

Conflict resolution styles

1. Compromise is the most common form

What is the result of process gain?

1. Resources and capabilities that are created that did not exist before

Scenario: hardworking team but waiting on another member to finish a task

1. Production blocking

Factors that contribute to team effective decision-making

1. Same as #13

T/F Categorizes: legitimate, reward, and coercive

1. All forms of organizational power

T/F For a leader internalization is the best outcome

Which type of bargaining is a win-win scenario?

1. Integrative

Expert and referent are the 2 types of personal power

What is expert power?

1. Power derived from expertise(specialization)

Substitutability: when people have alternatives to accessing resources

What is rational persuasion?

1. Using logical arguments and hard facts

What is the difference between rational persuasion and apr?

1. Group vs Individual

Which style of conflict resolution will have an unfavorable result for everyone

1. Avoiding conflict(lose-lose)

Scenario: Alice

1. Accom

What is the definition of leadership?

1. The use of power and influence to direct followers toward goal attainment

T/F Leader member exchange theory

1. New relationships are typically marked by a role-taking phase

Autocratic leadership: high leader control

Transactional leaderships

1. Carrot-stick approach

Role-taking

1. When a manager describes expectations to employees --> fulfill goals

What is the definition of leadership styles

Consultative Decision-Making

1. The leader consults the team to give them a say, but the ultimate decision still rests with the leader

Time-driven model

1. When decisions are significant and when a leader's expertise is high, we would use autocratic style

Life-cycle theory: The readiness of the team (R1)

1. When members lack experience and confidence

Life-cycle theory: The optimal combination (R4)

1. Delegating

Observable artifacts

1. The primary means of transmitting culture to our work force

Espoused Values

1. They are different that enacted values

T/F  strong cultures are always good cultures FALSE

What is the definition of countercultures?

1. Certain subcultures don't match those of the larger org.

T/F The anticipatory stage starts when the employee starts work FALSE

1. It starts before working at the job (interview process)

What is the definition of org culture

1. The shared social knowledge

What is the def of underlying assumptions

1. The deepest and least observable

Solidarity: how much group members think and act alike

Sociability: the friendliness

Differentiated culture

1. When a counterculture can split a main culture

3 stages of socialization

1. Anticipatory, encounter, understanding & adaptation