Glossary: Course 2, Module 1

Aggregated empathy maps: Represent a visualization of everything designers know about an entire user segment or group of similar users

Case study: Leads the user through your design process from the beginning to the end

Domain: Address of your website

Empathy: The ability to understand someone else’s feelings or thoughts in a situation

Empathy map: An easily understood chart that explains everything designers have learned about a type of user

Navigation: The way users get from page to page on a website

Non-disclosure agreement: A contract an employee might sign when working with a business, in which they agree not to share sensitive information

Pain points: UX issues that frustrate the user and block the user from getting what they need

Peer reviews: Assignments that enable learners to provide feedback on each other's assignment submissions

Personal brand: The way in which your personality, unique skills, and values as a designer intersect with your public persona

Personas: Fictional users whose goals and characteristics represent the needs of a larger group of users

Portfolio: A collection of work you've created that shows your skills in a certain area

Representative sample: A subset of the target population that seeks to accurately reflect the characteristics of the larger group

Screener survey: A detailed list of questions that helps researchers determine if potential participants meet the requirements of the research study

User group: A set of people who have similar interests, goals, or concerns