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medication errors

Objectives

  • Define the term "medication error" and describe the frequency of different types of errors.

  • Build upon the basic understanding of the medication verification process and understand the steps taken to prevent medication errors.

  • Practice the verification process and identify medication errors.


Medical Errors and Case Studies

  • Emily Jerry Story: Details the tragic outcome of a medication error involving a child. Visit the Emily Jerry Foundation for more information.

  • Case Studies:

    • Josie's Story: Died from severe dehydration and misuse of narcotics (2001).

    • Dennis Quaid's Twins: Experienced an overdose of Heparin (2007).

    • New England Compounding Center: Linked to a meningitis outbreak (2012) resulting in 44 deaths across 23 states.

    • A patient in West Virginia prescribed Lamictal® received a different drug, lomustine, improperly dispensed by the community pharmacist.

    • A fatal dose of vecuronium was administered instead of the sedative Versed by a nurse at Vanderbilt, leading to legal consequences (2022).

    • Two hospitals in California cited for dispensing errors (2023), including giving two doses of Lovenox® too close together and misdosing blood pressure medicine.


Defining Medication Errors

  • According to the National Coordinating Council for Medication Error Reporting and Prevention (NCC MERP):

    • Definition: A medication error is a preventable event leading to inappropriate medication use or patient harm during the medication's control by healthcare professionals or patients.

    • Related Factors: These may include prescribing, order communication, product labeling, compounding, dispensing, administration, education, and monitoring.


Statistics on Medication Errors

  • Setting Frequency:

    • 61% occur in inpatient settings; 39% in outpatient settings.

  • Categorization of Errors:

    • Ordering/Prescribing: 53%

    • Administering: 13%

    • Monitoring: 13%

    • Dispensing: 10%

    • Documenting: 7%

    • Miscellaneous: 4%

    • Source: Kuo GM et al., Pharmacotherapy, 2013.


The Scale of Errors

  • If a pharmacy fills 350 prescriptions daily, approximately 7 could be incorrect, totaling around 51.5 million errors annually.

  • Annual Errors:

    • 1.5 million medication errors reported.

    • Rates increased from 1.09 per 100,000 in 2000 to 2.28 in 2012.

    • Reference: Hong K, Research in Social and Administrative Pharmacy, 2018.


Factors Contributing to Errors

  • Elements implicated:

    • Incomplete patient information (e.g., missing allergies).

    • Drug information issues.

    • Communication failures regarding medications.

    • Drug labeling and storage.

    • Staff competency and education deficits.

    • Quality processes and risk management.

    • Reference: Cohen, Michael R, 2007.


Common Medication Errors

  • Types:

    • Incorrect medication,

    • Wrong dosage strength or form,

    • Wrong route of administration,

    • Wrong frequency,

    • Dose miscalculations,

    • Failing to identify drug interactions,

    • Incorrect patient.

  • These errors represent nearly 50% of medication errors.

    • Source: Cohen, 2007; Wheeler et al., 2018.


Pharmacist Errors

  • Mechanical Errors:

    • Wrong drug, dosage form, directions, quantity, or strength.

  • Judgmental Errors:

    • Improper counseling, failure to detect interactions, neglecting to collect allergy history, inadequate drug review, and poor supervision of staff.


Medication Error Categorization

  • Categories of Error (NCC MERP):

    • Category A: Circumstances that could cause an error.

    • Category B: Errors that did not reach the patient.

    • Category C: Errors that reached the patient but did not harm.

    • Category D: Errors needing monitoring to confirm no harm occurred.

    • Category E: Temporary harm required intervention.

    • Category F: Temporary harm with prolonged hospitalization.

    • Category G: Permanent patient harm.

    • Category H: Contributed to patient death.


Consequences of Medication Errors

  • Significant impact:

    • 44,000-98,000 hospital deaths annually due to errors.

    • Outpatient errors costing the U.S. healthcare system $4.2 billion annually.

    • Global costs of medication errors range from $37.6 billion to $50 billion yearly.


Recommendations for Improving Medication Management

  • Institute of Medicine (IOM) Suggestions:

    • Enhance communication between healthcare professionals and patients.

    • Develop consumer-friendly drug information resources.

    • Transition all prescriptions to electronic format.

    • Improve drug naming, labeling, and packaging to reduce errors.


Systems to Prevent Errors

  • The Joint Commission oversees hospital settings.

  • There is a lack of oversight for community pharmacies, indicating a need for further research.


Reporting of Errors

  • Reporting is not mandated in most states.

  • FDA and ISMP websites provide resources for reporting errors and obtaining information.


Tips for Prescription Verification

  • Have patients actively state important details:

    • Patient's name, DOB, drug name, strength, directions, quantity, refills, prescriber information, and DEA number where necessary.


Pharmacist's Role in Error Prevention

  • Clarify any prescription details with physicians if there are questions.

  • Carry out thorough checks on prescriptions.

  • Ensure personal wellness to decrease the likelihood of errors.


Best Practices to Decrease Errors

  • Avoid using abbreviations in practices.

  • Always clarify prescriptions when in doubt.

  • Regularly update patient profiles and engage in experiential learning.

  • Maintain a humble approach; ask questions and seek guidance.


Additional Resources and Assignments

  • Explore more medication error case stories through provided video links and articles.

  • Complete a prescription creation assignment which includes identifying a medication error.