iees101

Page 1: Introduction to Communication Skills

• Definition of Communication Skills: Necessary for effective speaking and writing.

• Effective Speaker:

  • Speaks appropriately with eye contact.

  • Uses varied vocabulary.

  • Articulates speech suited to audience needs.

• Effective Writer:

  • Utilizes writing techniques and styles to convey messages.

• Key Skills:

  • Good reading, writing, speaking, and listening skills are essential.

• Language Proficiency:

  • Studying multiple languages enhances communication globally.

  • English is crucial for interacting with a wider audience.

Page 2: Importance of Communication

• Definition of Communication: Derived from Latin "commūnicāre," meaning "to share."

• Communication as Sharing:

  • Exchange of information among individuals or groups.

• Importance of Communication:

  • Facilitates sharing of thoughts, feelings, and ideas.

• Key Functions:

  • Inform: Providing facts (e.g., sharing an exam timetable).

  • Influence: Persuading or negotiating effectively (e.g., discussing prices).

  • Express Feelings: Discussing personal emotions is important for mental health.

Page 3: Elements and Perspectives in Communication

• Elements of Communication:

  • Two-way exchange of information: giving and receiving.

• Perspectives:

  • Ideas and fixed ways of thinking that can hinder communication (e.g., preconceived notions about others).

Page 4: Barriers to Communication

• Factors Affecting Perspectives:

  • Language Barriers: Incorrect usage, unfamiliarity, or lack of detail.

  • Visual Perception: Misinterpretations from partial representations.

  • Past Experiences: Prejudices that result from prior interactions.

  • Prejudice: Fixed ideas affecting open communication.

  • Emotions: Feelings such as disinterest can impede communication.

  • Environment: Noise and disturbances.

  • Personal Factors: Individual emotions and habits affecting clarity.

  • Cultural Differences: Varying interpretations of signs and gestures.

Page 5: Effective Communication Principles

• 7 Cs of Effective Communication:

  • Clear: Avoid ambiguity.

  • Concise: Use fewest necessary words.

  • Concrete: Provide specific facts and figures.

  • Correct: Use proper grammar and terminology.

  • Coherent: Ensure logical flow in communication.

  • Complete: Include all necessary information.

  • Courteous: Maintain a polite tone.

• Methods of Communication: Non-verbal, verbal, and visual methods discussed.

Page 6: Activities and Assessments

• Role Play and Group Discussions on communication processes and barriers.

• Exercise on 7 Cs: Listing examples of effective communication.

• Creating Charts: Documenting elements of the communication cycle.

• Check Your Progress: Multiple choice and matching questions on communication.

Page 7: Session Outcomes

• Recognize Elements of Communication and draw process cycle.

• Identify Factors Affecting Perspectives in communication.

Page 8: Verbal Communication

• Definition: Sharing information through language.

• Importance: Right words crucial to avoid confusion.

• Types of Verbal Communication:

  • Oral: Conversations, phone calls, public speeches.

  • Written: Letters, emails, SMS.

Page 9: Advantages and Disadvantages of Verbal Communication

• Advantages: Quick response, adjustments as per feedback.

• Disadvantages: Misunderstandings due to cultural differences in language.

Page 10: Public Speaking Tips

• 3 Ps of Public Speaking: Prepare, Practice, Perform.

  • Prepare: Know the topic and audience.

  • Practice: Rehearse effectively.

  • Perform: Overcome nerves, speak confidently.

Page 11: Common Assessment Questions

• Identify oral communication examples.

Page 12: Non-Verbal Communication

• Definition: Sending messages without words (gestures, expressions).

• Importance: Non-verbal cues strengthen verbal communication.

Page 13: Types of Non-Verbal Communication

• Facial Expression: Represents emotions (smiling or frowning).

• Posture: Indicates engagement and confidence.

• Gestures/Body Language: Enhances or contradicts spoken words.

• Touch: Can signify warmth or formality (e.g., handshake).

• Eye Contact: Shows interest and confidence.

Page 14: Non-Verbal Communication Effectiveness

• Using right gestures and postures is key to professional communication.

Page 15: Visual Communication

• Definition: Communication using images or symbols (traffic signs).

Page 16: Activities for Understanding Communication

• Role Play: Practice non-verbal interactions.

• Dos and Don’ts: Discussion on body language mistakes.

Page 17: Types of Questions for Assessments

• Understanding the importance of clear questioning.

Page 18: Writing Skills Basics

• Parts of Speech: Fundamental components of sentences.

• Sentence Structure:

  • Clear definitions and examples (subject, verb, object).

Page 19: Punctuation in Writing

• Importance of punctuation: Enhances clarity in written communication.

Page 20: Basic Parts of Speech Explained

• Details on nouns, pronouns, verbs, etc.

Page 21: Supporting Parts of Speech

• Definitions and examples of articles, conjunctions, prepositions, interjections.

Page 22: Parts of a Sentence

• “Subject, Verb, Object” structure and examples.

Page 23: Active and Passive Voice

• Differences between active voice (subject performs action) and passive voice (subject receives action).

Page 24: Types of Sentences

• Declarative, interrogative, imperative, exclamatory sentences defined.

Page 25: Constructing Sentences and Paragraphs

• Guidelines for forming coherent paragraphs.

Page 26: Check Your Progress

• Exercises for consolidating the learning.

Page 27: Pronunciation Basics

• Importance of correct pronunciation in communication.

Page 28 and 29: Sounds and Types of Words

• Explanation of vowel sounds, diphthongs, and consonants.

Page 30: Classroom Activities on Pronunciation

• Group work and practice sessions on pronunciation.

Page 31: Greetings and Introductions

• Formal vs. Informal greetings: Usage based on context.

Page 32: Introductions and Closing Remarks

• Importance of introductions in communication.

Page 33: Asking Questions

• Importance of asking the right questions for clarity and information.

Page 34: Types of Questions

• Close-ended (yes/no) vs. open-ended questions (detailed responses).

Page 35: Practice for Question Framing

• Activities for forming questions in groups.

Page 36: Review of Types of Questions

• Contextual applications of questions in communication.

Page 37: Session Summary

• Outcomes and learning objectives after question asking session.