chapter four study

1. Name one issue that can be made worse by going to court.

One issue that can be made worse by going to court is that it's expensive going to court and will make problems even worse after court.

2. This is a natural part of everyday life.

Conflicts are a natural part of everyday life.

3.What is the least formal conflict resolution strategy?

The least formal conflict resolution strategy is informal talk.

4. Settlement usually resolves this type of case.

Negotiation is when settlement usually resolves this type of case.

5. What are the results of a court action?

The results of a court action is that one party wins the case while the other loses it, and there is no resolution.

6. Describe Negotiations.

Negotiations is  the process of discussing an issue to reach a settlement or agreement.

7. Describe Mediation.

Mediation takes place when a third person helps the disputing parties talk about their problem and settle their differences.

8. Describe informal talks.

Informal talk involves 2 people talking out the problem with no help from others.

9. Describe Arbitration.

Arbitration is when both parties to a dispute agree to have one or more people listen to their arguments and make a decision for them.

10. Is going to court the best way to resolve a conflict?

Going to court is the worst way to resolve a conflict because it's expensive, time-consuming, and usually creates a bigger conflict.

11. What is the conflict resolution method the most resembles court?

Arbitration is the conflict resolution method that most resembles court because the third-party who resolves the conflict is like a judge.

12.What is an ombudsperson?

An ombudsperson is a person who has the power to investigate reported complaints and help achieve fair settle