Business_studies_Grade_10_Chapter_1_BUSINESS_ENVIRONMENTS_MICRO_ENVIRONMENT
THE BUSINESS ENVIRONMENT
The concept of the business environment encompasses various external conditions affecting the operations and success of businesses.
Businesses must analyze risks inherent in their environments to adapt and thrive.
BUSINESS RISKS
Business risks can be categorized into three distinct environments:
Macro-Environment: Larger economic, political, social, and environmental forces that affect all businesses.
Market-Environment: Specific market-related factors including competition, market trends, and customer behavior.
Micro-Environment: Internal factors that directly influence a business's operations and decision-making.
MICRO ENVIRONMENT
The micro environment consists of internal elements that affect the business outcomes.
ELEMENTS IN THE MICRO ENVIRONMENT
Business Functions: Different roles and responsibilities within the organization.
Resources: The materials and personnel needed to conduct business.
Business Policy: Guidelines directing operational and strategic initiatives.
Business Culture: The shared values and beliefs within the organization.
Structure: The arrangement of roles, responsibilities, and communication flow within the organization.
BUSINESS FUNCTIONS
There are traditionally EIGHT business functions, which managers must understand:
General Management
Purchasing
Production
Marketing
Financial Management
Administration
Human Resources
Public Relations
These functions are interrelated and fundamental for strategic planning and operational execution.
GOALS AND OBJECTIVES IN GENERAL MANAGEMENT
Goals and objectives are essential for shaping the direction of a business:
Goals: Long-term vision of the business.
Objectives: Short-term targets aiding in the attainment of goals.
Key processes within management include:
Planning: Preparing future strategies and initiatives.
Organising: Structuring teams to optimize resources.
Leading: Guiding and motivating employees.
Controlling: Monitoring outcomes to ensure standards are met.
Disciplining: Maintaining a conduct system for upholding company standards.
SPECIFICS OF EACH FUNCTION
Purchasing
Selecting reliable suppliers and ensuring quality resources at the right price and time.
Production
Responsible for the actual creation of goods and services and optimizing production processes.
Financial Function
Involves acquiring sufficient capital for operations and effectively managing both fixed and working capital.
Administration
Conducting market research, setting pricing strategies, handling effective packaging, and ensuring efficient distribution.
Public Relations
Maintaining a positive business image and ensuring ethical conduct towards stakeholders.
Human Resources
Managing recruitment, training, labor laws compliance, and employee performance assessments.
ADDITIONAL BUSINESS FUNCTIONS
Risk Management: Identify, assess, and strategize around business risks to mitigate their impact.
Management Information Systems (MIS): Essential technology infrastructure facilitating all business functions.
RESOURCES
Resources are classified under the four factors of production: land, labor, capital, and entrepreneurship, and are crucial for operational success.
BUSINESS POLICY
Policies guide business functions by providing a structured framework based on the overarching vision and goals.
Policies need to be coherent, clear, and regularly reviewed to ensure alignment with business objectives.
BUSINESS CULTURE
Defined by the values and beliefs that shape behavior and attitudes of employees, fostering teamwork and collaboration.
ORGANISATIONAL STRUCTURE
Refers to the hierarchy within a business, outlining roles and responsibilities:
Variants include:
Functional Structure
Line Structure
Line-and-Staff Structure
Matrix Structure
Divisional Structure: Based on products or regions.